Cijuan Cameron
Plantation,FL
Summary
Sales-oriented individual with excellent communcation skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Overview
3
3
years of professional experience
Work History
Personal Vacation Planner
Carnival Cruise Lines
Miramar, FL
03.2018 - 11.2020
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Education
High School Diploma -
Florida Virtual School Flex 9-12
Orlando, FL03.2016
Skills
- Travel research
- Team building
- Organization
- Relationship development
- Customer service
- Project organization
- Problem resolution
- Communications
- Process improvement
- Company guidelines and procedures
Timeline
Personal Vacation Planner
Carnival Cruise Lines
03.2018 - 11.2020
High School Diploma -
Florida Virtual School Flex 9-12
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