Brandon Craig
Monroe,NC
Summary
Assistant Manager with a proven track record at Autobell Car Wash Inc, enhancing customer satisfaction and streamlining operations. Excelled in staff training and development, fostering team leadership and motivation. Demonstrated expertise in money handling, reducing discrepancies significantly. Achieved a positive work environment, leading to improved performance and service quality.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Autobell Car Wash Inc
Monroe, NC
05.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Penn Foster High School
Scranton, PA10.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Staff management
- Workload management
- Team building
- Employee scheduling
- Recruiting and interviewing
- Orientation and training
Timeline
Assistant Manager
Autobell Car Wash Inc
05.2018 - Current
Penn Foster High School