General Manager with over four years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
General Manager
Culligan Water of the Upper Cumberland
Cookeville, TN
12.2019 - Current
Established and maintained effective communication with staff members to ensure efficient operations
Coordinated and directed activities of businesses or departments concerning production, pricing, and sales
Created a positive work environment by developing team-building activities that encouraged collaboration among departments
Monitored progress by establishing plans, budgets, and measuring results
Monitored individual team member job performance and offered customized training programs to further personal development
Monitored financial performance and identified areas for improvement in cost savings and revenue generation
Formed and sustained strategic relationships with clients
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales
Grew business revenues at both respective locations by 20% year over year
Service Manager
UniFirst
Cookeville, TN
01.2015 - 12.2019
Coordinated with other departments within the organization to ensure seamless delivery of services
Remained calm and professional in stressful circumstances and effectively diffused tense situations
Reviewed inventory levels and ordered supplies to keep products in stock
Mediated conflicts between employees and facilitated effective resolutions to disputes
National Health and Safety Coordinator at Culligan of Canada c/o Culligan WaterNational Health and Safety Coordinator at Culligan of Canada c/o Culligan Water