Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandon DeLaCruz

Chico,CA

Summary

My mantra is all about supporting team success. I'm a proactive and versatile professional that can quickly adapt to new challenges. Strong problem-solving abilities and an attention to detail are the bedrock of my work focus. But for me, it's all about maintaining a positive work atmosphere. A successful day as a team is its own reward.

Overview

20
20
years of professional experience

Work History

Returns Specialist

Lulus.com
Chico, CA
03.2015 - 02.2025
  • Processed refunds in accordance with company policies and procedures.
  • Evaluated product condition and determined whether the return was eligible for a refund or exchange.
  • Rotated through various departments to meet demands of business.
  • Leveraged computer, RF and powered equipment to put away and pull orders.

Shift Leader

Taco Bell
Chico, CA
02.2007 - 03.2015
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Performing opening and closing procedures, following their safety guidelines
  • Greeted customers and provided friendly customer service.
  • Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
  • Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
  • Verified that all required documents were filled out correctly prior to closing register at the end of each shift.

Packing Machine Operator

Johns Manville Fiberglass
Willows, CA
06.2005 - 02.2007
  • Operating various industrial machines used to package fiberglass housing insulation
  • Cross-team collaboration, including adherence to scheduled product changes
  • Troubleshooting and maintenance of machines, as needed
  • Consistent cleaning of accumulated fiberglass fibers

Education

Butte College -

Butte College
05.2005

High School -

Chico High School
01.2003

Skills

  • Shipping procedures
  • Warehouse operations
  • Efficient organization
  • Typing and filing
  • Large order fulfillment
  • Food handling
  • Outstanding customer service
  • Conflict resolution

References

  • Hollie Mosley, Supervisor, Wholesale department, Lulus.com , 530-717-8782
  • Melissa Griffin, Manager, East Ave. Taco Bell, 530-720-5711
  • Elyse Royce, Assistant Manager, Taco Bell, 530-592-6729

Timeline

Returns Specialist

Lulus.com
03.2015 - 02.2025

Shift Leader

Taco Bell
02.2007 - 03.2015

Packing Machine Operator

Johns Manville Fiberglass
06.2005 - 02.2007

Butte College -

Butte College

High School -

Chico High School

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Brandon DeLaCruz