Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Walnise Amilcar

Walnise Amilcar

Pompano Beach,FL

Summary

Adept in warehouse operations and customer service, I enhanced inventory tracking and customer satisfaction at FUN.com. Leveraging skills in return authorization and conflict mediation, I consistently improved process efficiency. My teamwork and multitasking abilities contributed to special project successes, underscoring my commitment to operational excellence and positive customer experiences. Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

Overview

2
2
years of professional experience

Work History

Returns Specialist

FUN.com
Florence, KY
10.2024 - 11.2024
  • Operated scanners, computers, and other equipment to track orders.
  • Used scanners to track parcel information, condition or receipt.
  • Collaborated closely with other departments on special projects as needed.
  • Organized warehouse space for efficient storage of products.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Received and tracked incoming inventory shipments.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Sales Associate

Walgreens
Pompano Beach, FL
07.2024 - 09.2024
  • Processed transactions using a point-of-sale system.
  • Conducted inventories regularly to track stock levels.
  • Bagged or packaged purchases and wrapped gifts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Processed credit card transactions quickly and securely.
  • Recommended, selected, and located merchandise based on customer desires.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Attended weekly team meetings to review performance goals and objectives.

Crew Member

Mc Donalds
Pompano Beach, FL
12.2022 - 11.2023
  • Warmly greeted visitors to promote great customer service and a positive ordering experience.
  • Restocked napkins, condiments, and utensils in self-service areas during slow periods.
  • Maintained organized storage areas for food products, beverages, and restaurant supplies.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Entered orders into the computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces, and restocking supplies.

Restaurant Hostess

Brew Fish Bar & Grill
Pompano Beach, FL
10.2022 - 12.2022
  • Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • She inspected the dining and serving areas for cleanliness and proper setup.

Education

High School Diploma -

Blanche Ely High School
1201 NW 6th Ave, Pompano Beach, FL 33060
06-2024

Some College (No Degree) - Computer Science

University of Cincinnati
Cincinnati, OH

Skills

  • Return authorization
  • Warehouse operations
  • Shipping procedures
  • Product inspection
  • Multitasking Abilities
  • Teamwork skills
  • Customer needs assessments
  • Refunds processing
  • Conflict mediation

Languages

English
Native/ Bilingual
Haitian Creole
Native/ Bilingual

Timeline

Returns Specialist

FUN.com
10.2024 - 11.2024

Sales Associate

Walgreens
07.2024 - 09.2024

Crew Member

Mc Donalds
12.2022 - 11.2023

Restaurant Hostess

Brew Fish Bar & Grill
10.2022 - 12.2022

High School Diploma -

Blanche Ely High School

Some College (No Degree) - Computer Science

University of Cincinnati
Walnise Amilcar