Brandon Devera
Summary
Proficient sales closer delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in sales.
Overview
10
10
years of professional experience
Work History
Design Consultant
Renewal by Andersen Window Replacement
03.2024 - Current
- Exceeded sales targets consistently through diligent efforts and effective negotiation skills in closing deals.
- Created designs and 3d models for windows, entry doors, and patio sliding glass or French doors.
- Maximized revenue opportunities by upselling additional products or services during client consultations when appropriate.
- Conducted comprehensive consultations to assess client needs, offer expert advice, and present tailored design solutions.
Regional Manager
Sunder Energy
01.2023 - 02.2024
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Evaluating and hiring applicants to grow region and total sales.
- Training and managing sales team to ensure success for all employees.
- Demonstrate and ride along on in home consultations to show proper closing practices.
Closer
Sunder Energy
03.2022 - 01.2023
- Consulted with clients to recognize needs and provide tailored solutions.
- Pitched original sales proposals and presentations to influence customer decision-making.
- Led and executed innovative sales strategies to close complex deals.
- Maintained checklists of required documentation and open issues affecting closings.
- Negotiated terms and pricing structures with key decision-makers to maximize profits.
- Developed and maintained strong sales pipelines with qualified leads.
Sales Consultant
Kendall Chevrolet
06.2020 - 02.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Stayed knowledgeable on latest automotive innovations and technological advancements through continuous training.
- Maintained organized, presentable merchandise to drive continuous sales.
- Performed walk around demonstrations and test drives on best fitting vehicles that matched customer needs.
- Used sales techniques and negotiation skills to close deals.
- Accomplished highest average gross per unit on front end vehicle gross and back end warranty and accessory gross my first year.
Service Operations Manager
Safeway
05.2017 - 05.2020
- Monitored service staff performance and provided feedback for improvement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Trained new employees on proper protocols and customer service standards.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored inventory levels and placed orders to replenish stock.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented strategies to increase customer service satisfaction ratings.
- Assisted with checking in checkstand when necessary to reduce long lines and wait time for shoppers.
Courtesy Clerk
Safeway
05.2015 - 05.2017
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Assisted customers with large purchases by carrying items to vehicles.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained clean and tidy checkout area to optimize service delivery.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained new personnel regarding company operations, policies and services.
Education
Certification of Completion - Remote High Ticket Closing
Remote Closing Academy
RemoteNEPQ Certificate of Completion - Sales
7th Level
RemoteSkills
- Sales Expertise
- Negotiation and Conflict Resolution
- Sales and Marketing Strategy
- Operational Oversight
- De-Escalation Techniques
- Customer Consultations
- Sales Planning
- Territory Management
- Goals and Performance
- Staff Management
- Time Management
Accomplishments
- Maintained top producer at Sunder Energy from March 2022 until January 2023.
- Hit highest average front and back gross per vehicle in store and was top 5 in all stores for 2022 year at Kendall Chevrolet.
- Promoted from closer to regional manager of eugene region at Sunder Energy in January of 2023.
- Have had multiple appearances on the monthly top close list at Renewal by Andersen.
Timeline
Design Consultant
Renewal by Andersen Window Replacement
03.2024 - Current
Regional Manager
Sunder Energy
01.2023 - 02.2024
Closer
Sunder Energy
03.2022 - 01.2023
Sales Consultant
Kendall Chevrolet
06.2020 - 02.2022
Service Operations Manager
Safeway
05.2017 - 05.2020
Courtesy Clerk
Safeway
05.2015 - 05.2017
Certification of Completion - Remote High Ticket Closing
Remote Closing Academy
NEPQ Certificate of Completion - Sales
7th Level
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