Brandon Diaz Lopez
Boston,United States
Summary
Administrative Assistant and Spanish Interpreter with a strong focus on fostering effective communication and enhancing workflow efficiency. Skilled in multilingual communication and cultural sensitivity, ensuring seamless interaction between legal teams and clients. Committed to maintaining ethical standards and delivering exceptional service, contributing to increased client satisfaction and trust.
Overview
4
4
years of professional experience
Work History
Floor Manager
Redwhite Ramen
Boston, MA
06.2021 - 08.2022
- Oversaw daily operations to ensure exceptional customer service and team efficiency.
- Developed staff schedules to optimize coverage and reduce labor costs.
- Implemented training programs for new employees, enhancing service quality and retention rates.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Resolved customer complaints promptly, improving overall guest satisfaction scores.
Spanish Interpreter
Law Offices of Johanna Herrero
Boston
02.2023 - 10.2025
- Facilitated communication between clients and legal teams, ensuring accurate interpretation and fostering trust in sensitive discussions.
- Translated documents, enhancing courtroom efficiency and contributing to favorable case outcomes.
- Reviewed and analyzed legal terminology, ensuring precise translations that minimized misunderstandings and upheld legal standards.
- Cultivated strong relationships with clients, leading to increased client satisfaction and repeat engagement for the firm.
- Translated in multiple modes, consecutive, simultaneous and sight translations.
- Adhered to Interpreters code of ethics to ensure unbiased Interpretation.
- Interpreted many times before USCIS and Boston Asylum Office as a trusted Interpreter.
Immigration Legal Assistant
Law Offices of Johanna Herrero
Boston
02.2023 - 10.2025
- Assisted clients in navigating complex immigration processes, fostering trust and confidence through clear communication.
- Streamlined case management workflows, enhancing efficiency and delivering timely updates to clients.
- Coordinated with attorneys and clients to prepare comprehensive legal documents, ensuring accuracy and alignment with legal standards.
Administrative Assistance
Law Offices of Johanna Herrero
Boston
01.2023 - 10.2025
- Provided administrative support to legal staff, enhancing workflow efficiency and enabling timely case management.
- Interpreted legal documents in Spanish, ensuring clear communication and improving client understanding of case details.
- Coordinated client meetings and facilitated communication between attorneys and clients, fostering strong relationships and trust.
- Maintained accurate records and organized case files, contributing to a streamlined information retrieval process and operational accuracy.
- Supported case preparation with well-organized information that led to informed decision-making.
- Provided exceptional client service by addressing inquiries promptly, which strengthened client trust and satisfaction.
Education
Medical Interpreting Certification - undefined
Bunker Hill Community College
Legal Interpreting Certification - undefined
Skills
- Time Management
- Customer Relations
- Conflict Resolution
- Team Collaboration
- Attention to Detail
- Multilingual Communication
- Cultural Sensitivity
- Ethical Standards
- Multimodal Interpretation
- Legal Terminology
- Team Leadership
- Administrative Support
- Scheduling Proficiency
- Client Outreach
- Cross-Cultural Awareness
- Resource Management
LANGUAGES
Spanish (Native).
Timeline
Spanish Interpreter
Law Offices of Johanna Herrero
02.2023 - 10.2025
Immigration Legal Assistant
Law Offices of Johanna Herrero
02.2023 - 10.2025
Administrative Assistance
Law Offices of Johanna Herrero
01.2023 - 10.2025
Floor Manager
Redwhite Ramen
06.2021 - 08.2022
Medical Interpreting Certification - undefined
Bunker Hill Community College