Brandon Dover

• Assisting customers with making the best selection for their flooring projects
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings and personal sale goals.
• Providing store management, associate supervision, and daily store operations.

• Operated copiers and printers, trimmed stock to special

sizes, and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.

• Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and services.

• Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information
• Operated high-pressure hoses, brushes, and other tools effectively while maintaining the safety of customers'' vehicles.