Brandon Easton
Lubbock
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Red Lobster. Proven ability to enhance team performance and customer satisfaction through effective collaboration and problem-solving. Skilled in cash handling and decision-making, consistently achieving sales goals and fostering positive experiences. Recognized for training new staff and improving service quality.
Overview
9
9
years of professional experience
Work History
Server
Red Lobster
03.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to enhance service speed and quality.
- Trained new staff on menu offerings and service protocols, fostering team cohesion and consistency.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery to customers.
Sales Associate
Dick's Sporting Goods, Inc
03.2023 - 08.2025
- Delivered exceptional customer service, fostering positive shopping experiences and building customer loyalty.
- Assisted in maintaining inventory accuracy through regular stock checks and effective organization of merchandise displays.
- Collaborated with team members to achieve sales goals, enhancing overall store performance and customer satisfaction.
- Trained new employees on product knowledge and sales techniques, improving team efficiency and service quality.
Bouncer
Ground Zero
08.2024 - 11.2024
- Monitored entrance and exit to ensure safety and compliance with venue policies.
- Managed crowd control, maintaining order during high-capacity events.
- Collaborated with security team to assess potential threats and respond effectively.
Baseball Umpire
Pleasanton Little League
03.2017 - 08.2021
- Observed gameplay to develop skills in decision-making and situational awareness.
- Assisted in maintaining game integrity by enforcing rules consistently.
- Communicated effectively with players, coaches, and other officials to clarify decisions and expectations.
Education
High School Diploma -
Rock Hill High School
Frisco, TXBBA - Finance
Texas Tech University
Lubbock, TX05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Teamwork and collaboration
- Problem-solving skills
- Decision-making skills
- Good judgement
- Sportsmanship
Accomplishments
Achieved the Arrow of Light by fulfilling all the goals entrusted in me by my Scout Master
Achieved Varsity New Comer of the Year during my first time wrestling as I showed immense growth
Became a Varsity Wrestler one year after picking up the sport
Achieved Varsity Rookie of the Year through hard work, training, and dedication
Affiliations
As a Freshman at Tech, I decided to rush a fraternity and found a home in Tau Kappa Epsilon
Languages
English
Native or Bilingual
Timeline
Server
Red Lobster
03.2025 - Current
Bouncer
Ground Zero
08.2024 - 11.2024
Sales Associate
Dick's Sporting Goods, Inc
03.2023 - 08.2025
Baseball Umpire
Pleasanton Little League
03.2017 - 08.2021
High School Diploma -
Rock Hill High School
BBA - Finance
Texas Tech University
Positions
Tau Kappa Epsilon Omicron Rho Recruitment Chairmen
Tau Kappa Epsilon Omicron Rho Vice President
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