Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brandon Emory

Los Angeles,CA

Summary

Motivated and results-driven Store manager with over 4 years of experience in leadership roles at FedEx Ground and Albertsons Grocery. Proven track record of driving operational excellence, optimizing team performance, and delivering exceptional customer service. Seeking to leverage my expertise in leading high performing teams and driving business success in a dynamic retail environment.

Overview

8
8
years of professional experience

Work History

Operations Manager

FedEx Ground
Carson, CA
11.2020 - Current
  • Led a team of 7 employees to consistently exceed performance targets and deliver exceptional results.
  • Directed daily operations including scheduling, routing, and package handling, resulting in 15% improvement in delivery efficiency.
  • implemented safety protocols and training initiatives that reduced workplace accidents by 30% within the first year.
  • streamlined processes to optimize workflow, leading to a 20% increase in overall operational efficiency.

Meat Department Team Leader

Albertsons Grocery Store
Gardena, CA
06.2016 - 10.2020
  • Led a team of 4 employees in delivering top tier customer service, resulting in a 20% increase in customer satisfaction scores.
  • Ensured that department standards were met regarding product freshness, quality, presentation, pricing accuracy, and safety regulations.
  • Implemented inventory management strategies that reduced stock shrinkage by 15% over the course of 1 year.
  • Developed and executed staff training programs, resulting in 25% increase in employee productivity and 10% decrease in turnover rates.

Education

Some College (No Degree) - Business Administration And Management

Santa Monica College
Santa Monica, CA

Skills

  • Leadership and Team Building
  • Operations Management
  • Customer Service Excellence
  • inventory control management
  • Strategic Planning and Execution
  • Financial Management
  • Staff Training and Development

Accomplishments

  • Achieved and consistently exceeded sales targets by 25% year-over-year through strategic planning and team motivation.
  • Implemented cost-saving initiatives at FedEx Ground resulting in a 10% reduction in operational expenses.

Timeline

Operations Manager

FedEx Ground
11.2020 - Current

Meat Department Team Leader

Albertsons Grocery Store
06.2016 - 10.2020

Some College (No Degree) - Business Administration And Management

Santa Monica College

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Brandon Emory