Administrative Assistant
Jessica Trivitt
The Food Wagon
Aubrey,TX
16
Years of experience
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
Operations Manager
1 Year 4 Months- Streamlined operational processes to enhance efficiency and reduce waste.
- Led cross-functional teams to implement strategic initiatives and improve service delivery.
- Developed training programs to mentor staff and foster professional growth within the organization.
- Analyzed workflow data to identify bottlenecks and propose actionable solutions for improvement.
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Waitress
4 Years- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server/Bartender
3 Months- Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests
- Maintained a clean and organized bar area
- Recommended the restaurant's food menu to bar guests
- Demonstrated leadership skills through interviewing and training new staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Waitress
2 Months- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
President/Owner
3 Years 11 Months- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Managed crisis situations effectively while minimizing disruption to daily operations.
Store Manager
9 Years 5 Months- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Certified Nursing Assistant (CNA) intern
3 Months- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Office Intern
2 Months- Supported daily operations, contributing to a well-organized and efficient work environment.
- Maintained client confidentiality while handling sensitive information professionally and securely.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Sorted, organized, and maintained files.
Education
GED
Associate of Applied Arts - Office Management
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Problem-Solving
Customer Relations
Multitasking and Organization
Leadership Team Building
Strategic Planning
Organizational Leadership
Operational Excellence
HIPAA Compliance
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US
Assessments
- Front desk agent (hotel), Proficient, 10/01/23
- Protecting patient privacy, Proficient, 08/01/24
- Medical terminology, Proficient, 08/01/24
- Administrative assistant/receptionist, Proficient, 07/01/24
Timeline
Operations Manager
The Food Wagon
04.2025 - 08.2026Read More
Server/Bartender
Norfork Brewing Company
05.2023 - 08.2023Read More
Waitress
Hot Rod's Diner
03.2023 - 05.2023Read More
Waitress
Norfork Cafe
08.2021 - 08.2025Read More
President/Owner
Southern Pool Co
01.2019 - 12.2022Read More
Certified Nursing Assistant (CNA) intern
Baxter Regional Medical Center
09.2017 - 12.2017Read More
Office Intern
Arkansas State University
02.2011 - 04.2011Read More
Store Manager
Splash's of Mountain Home, Inc.
06.2010 - 11.2019Read More
Arkansas State University
Associate of Applied Arts from Office Management
Read More
Mtn Home High School Career Academics
GED
Read More