Brandon Ernst
Westport,CT
Summary
Highly motivated 27 year-old. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Sales Associate
J Crew
Westport, CT
05.2022 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Developed trusting relationships with customers by making personal connections.
- Answered product questions with up-to-date knowledge of sales and promotions.
Sales Associate
Terrain
Westport, CT
09.2021 - 02.2022
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Bagged or packaged purchases and wrapped gifts.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained records related to sales for store management.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
Operations Manager
Olympian Village Motel
Lake George, NY
05.2017 - 08.2020
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed routine landscaping of the grounds.
- Managed and evaluated workflow and productivity, making changes wherenecessary.
- Worked to ensure a positive and hassle-free customer experience.
- Settled any customer disputes in a professional and pleasant manner
Education
Bachelor of Science - Psychology
University of Colorado At Boulder
Boulder, CO06.2021
Skills
- Payment Processing
- Upselling
- Retail Loss Prevention
- Contract Preparation
- Data Quality Management
- Log Updates
- Information Analysis
- Attention to Detail
- Data Entry
Timeline
Sales Associate
J Crew
05.2022 - Current
Sales Associate
Terrain
09.2021 - 02.2022
Operations Manager
Olympian Village Motel
05.2017 - 08.2020
Bachelor of Science - Psychology
University of Colorado At Boulder
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