Brandon Flores
Rowlett,TX
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Team Member
Target
Rowlett, TX
11.2024 - Current
- Greeted customers upon entering the store with friendly demeanor.
- Provided customer service support to ensure satisfaction.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Collaborated with team members to achieve daily goals.
- Developed positive customer relationships through friendly greeting and excellent service.
- Rotated through series of different stations based on team needs.
- Maintained a clean and organized work area throughout shift.
Receptionist
The Preserve
Garland, TX
05.2024 - 09.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Online Personal Shopper
Walmart
Rockwall, Texas
11.2021 - 02.2023
- Greeted customers and provided excellent customer service.
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
Customer Service Cashier
McDonald's
Rowlett, Texas
11.2019 - 03.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
Retail Sales Associate
Ross Dress for Less
Rowlett, Texas
08.2020 - 01.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Education
High School Diploma -
Rowlett High School
Rowlett, TX06-2021
Skills
- Reception desk management
- Telephone skills
- Verbal and written communication
- Performance Improvement
- Multitasking and prioritization
- Time Management
- Engaging personality
- POS Systems
Timeline
Team Member
Target
11.2024 - Current
Receptionist
The Preserve
05.2024 - 09.2024
Online Personal Shopper
Walmart
11.2021 - 02.2023
Retail Sales Associate
Ross Dress for Less
08.2020 - 01.2021
Customer Service Cashier
McDonald's
11.2019 - 03.2021
High School Diploma -
Rowlett High School