Dedicated and performance driven Sales Professional with over 17 years experience specializing in business management, sales, service, and marketing in the powersports, agricultural, automotive, and retail industries. Efficient and industrious with a strong attention to detail, and the desire to enhance business operations and maximize profit.
Hi, I’m
Brandon Frame
Jasper,TX
Summary
Overview
18
years of professional experience
1
Certification
Work History
King Ranch Ag & Turf
Sales Professional / Kawasaki Sales Manager
03.2022 - Current
Job overview
- Maintained consistent unit sales by developing and deepening positive customer connections.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Assisted senior leadership with executive decision-making process.
- Completed sales management tasks on-time and under-budget while relaying complex issues with senior leadership.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Organized promotional events and interacted with community to increase sales volume.
- Resolved customer issues quickly and managed accounts to increase sales and meet quotas.
Doug Williford & Son A/C
Supervisor
09.2019 - 02.2022
Job overview
- Established and enforced clear goals to keep all employees on same level and working collaboratively
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
- Identified and corrected performance and personnel issues negatively impacting team and business operations
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements
- Collaborated with customers after sales to identify and resolve service, account or technical product issues
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings
- Evaluated budget plans and current costs to project trends and recommend updates
- Increased productivity by 40% and reduced material waste 25% by consistently seeking efficiencies
Lake Country Ford
Service Advisor
01.2019 - 08.2019
Job overview
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Capitalized on multiple upsell opportunities with new and potential customers, resulting in 30% increase in revenues
- Suggested add-on services that would be helpful to customers and improve bottom line
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns
San Augustine Motor Company
Finance Manager
10.2017 - 01.2019
Job overview
- Secure financing for customers when necessary
- Negotiate with customers while maintaining maximum dealership profits
- Responsible for building new and managing existing relationships with customers
- Ensure dealership compliance with local, state, and federal laws
- Serve as acting sales manager when needed
- Support sales team in writing proposals and closing contracts
Weaver Brothers Motor Company
Sales And Finance Professional
04.2015 - 10.2017
Job overview
- Performed vehicle sales and secured financing for customers.
- Managed sales from lead generation through contract negotiations and closings.
- Helped to expand customer base by fostering deeper client relationships.
- Participated in lender negotiations to acquire additional lenders for the dealership.
- Managed the Certified Used Vehicle Program for the dealership.
Jasper County Tractor & Kawasaki
Sales Manager
01.2005 - 04.2015
Job overview
- Analyzed and assessed market shifts to maximize opportunities and establish possible leads
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues
- Researched and capitalized on emerging opportunities to build business and expand customer base
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions
- Attended trade shows, conferences and seminars to promote products and network with industry members
- Answered customers' questions and addressed problems and complaints in person and via phone
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products
- Orchestrated meetings with governmental and municipal clients which lead to increased sales in those sectors
Education
Adult Education CenterJasper, TX
GED
2000
University Overview
Homeschooled
Skills
- Contract management
- Negotiation and closing
- Data collection and analysis
- Project management
- Sales and marketing
- Prospecting
- Time management
Certification
- Master Certified Service Advisor - Ford Motor Company
- Certified Finance Manager - American Financial F&I University
- Master Certified Finance Manager - Ford Motor Company
- Master Certified Sales, Service, and Management - Kawasaki Dealer University 2005-2015
- Master Certified Sales, Service, and Management - John Deere University
- Automotive Compliance Education Certified - ACE
Accomplishments
Accomplishments
Service Advisor
- Collaborated with service team to increase sales 30% over 3 months.
Finance Manager
- Established a finance package for clients increasing sales by 30%.
- Implemented a potential buyer interview process that improved overall relationships and sales.
- Created a contracting procedure that cut customer wait time in half.
- Developed and implemented sales strategies that increased average backend profit from $600 to over $1,100 per deal.
Sales and Finance Professional
- Partnered with dealer owner to gain additional lender support which lead to additional sales.
- Spearheaded a Certified Used Vehicle Program that increased sales and profit for dealership.
- Maintained highest total gross profit for 27 out of 28 consecutive months.
Sales Manager
- Established a Parts Inventory System that improved overall dealership efficiency.
- Developed local print and e-marketing advertisements that increased dealership customer base.
- Successfully built a Kawasaki accessory and add-on division that generated over $75,000 profit annually.
- Installed and maintained computer network that improved dealership efficiency.
- Greatly increased company's online presence by developing and managing website.
- Increases dealership overall sales of Kawasaki products from 10% to over 40%.
Education
- Nominated and included in Who's Who Among American Highschool Students: 1999-2000.
Timeline
Sales Professional / Kawasaki Sales Manager
King Ranch Ag & Turf
03.2022 - Current
Supervisor
Doug Williford & Son A/C
09.2019 - 02.2022
Service Advisor
Lake Country Ford
01.2019 - 08.2019
Finance Manager
San Augustine Motor Company
10.2017 - 01.2019
Sales And Finance Professional
Weaver Brothers Motor Company
04.2015 - 10.2017
Sales Manager
Jasper County Tractor & Kawasaki
01.2005 - 04.2015
Adult Education Center
GED
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