Brandon Franz
Lexington,KY
Summary
Customer-focused sales professional with years of expertise. Generates sales by meeting customers' needs. Successfully identifies customer preferences by asking good questions, listening attentively, and engaging in information-gathering conversations. Performs extensive research and legwork to meet customer requests. Provides a premium experience for the client from start to completion of the project.
Overview
23
23
years of professional experience
Work History
Sales Professional & General Manager
Climate Control Heating and Air / Greenbox
Lexington, KY
08.2013 - 03.2024
- Achieved 2.2+ million in revenue for past four consecutive years while maintaining a high closing percentage
- Coordinated with production team leaders to discuss scope of work and materials list
- Took initiative to self generate leads to produce work for installation teams
Service Manager / Field Service Technician
Arlinghaus Heating and Air
Erlanger, KY
04.2009 - 08.2013
- Led team of service technicians and dispatcher
- Provided technical support to technicians
- Offered outstanding client support and fulfilled required service calls
Service Coordinator / Field Service Technician
Benner Mechanical
Burlington, KY
03.2007 - 04.2009
- Successfully managed and supervised a team of 15 technicians across five states
- Quoted service repairs and provided estimates via email
- Communicated with commercial retail clients to discuss repair needs
- Performed diagnostics and repairs on commercial retail equipment
Field Service Technician / Selling Technician
Knochelmann Service Experts
Covington, KY
09.2001 - 03.2007
- Repaired all types of residential and light commercial HVAC equipment and accessories
- Provided estimates for unit replacements
- Performed Manual J load calculations
Education
Air Balancing | Combustion Analysis
NCI National Comfort Institute
Sheffield Lake, OH10-2005
HVAC Installation And Repair
KCTCS
Covington 05-2002
Advanced HVAC Diagnostic I,II,III
International Service Leader
Chicago, ILSkills
- Communication skills
- Sales software proficiency
- Wright Soft load calculations
- Generating referral opportunities through trust
- Willing to ask for the business
- Sales and marketing strategies
- Client presentations
- Enjoys teaching clients about their equipment
- Overcoming objections
- Detail oriented
- Situational awareness
- HVAC nerd
Timeline
Sales Professional & General Manager
Climate Control Heating and Air / Greenbox
08.2013 - 03.2024
Service Manager / Field Service Technician
Arlinghaus Heating and Air
04.2009 - 08.2013
Service Coordinator / Field Service Technician
Benner Mechanical
03.2007 - 04.2009
Field Service Technician / Selling Technician
Knochelmann Service Experts
09.2001 - 03.2007
Air Balancing | Combustion Analysis
NCI National Comfort Institute
HVAC Installation And Repair
KCTCS
Advanced HVAC Diagnostic I,II,III
International Service Leader
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