Brandon Fuentes
Long Beach,CA
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
14
14
years of professional experience
Work History
Warehouse Operations Manager
Hook Logistics
08.2022 - Current
- Oversee warehouse processes and procedures to ensure accuracy and deadlines are met
- Respond to and address customer issues and concerns
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Maintained inventory with the use of a WMS (Extensiv)
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Returns/Events Manager
Therabody
01.2020 - 07.2022
- Responsible for setting all standards and creating all return processes for US market
- Managed administrative logistics of events planning, event booking, and event promotions.
- Lead team of 10-15 people
- Maintained all returns inventory with the use of an inventory management system (Snapfulfil/NetSuite)
- Responsible for evaluation and quality control of products in correlation with engineering team
- Drove efficiently and optimized inventory control procedures to ensure shipping deadlines are met
- Maintained records of all event details as well as available and in use inventory manually using Excel
- Responsible for coordinating shipping and receiving of event merchandise for 10 - 20 events per month
- Led transition for relocation of inventory and processes of returns and events departments from our California DC to our Texas DC
- Trained and managed returns and events departments remotely for our Texas DC and 3PL's
Field Specialist
Peloton
11.2016 - 05.2019
- Established positive customer relationships by providing white glove service, delivery and maintenance to customer in Southern California
- Assisted in training and creating delivery procedures for our Los Angeles distribution center
- Complete 6 - 8 deliver per day with use of a sprinter van
- Maintained daily inventory of products in van and monthly inventory of all products at the distribution center
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Stock Lead
Stock Lead American Eagle
10.2015 - 12.2016
- Lead team in driving flawless execution of the stockroom standard operating procedures (SOP) to ensure efficient and effective processes in order to maximize productivity and sales
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
- Partner with store leadership to ensure all aspects of replenishment are properly executed
- Managed shipment receiving, processing and storage under tight timelines.
- Trained stock team in merchandising, storage management and customer service.
- Picked and packed order items.
Shift Manager
Jamba Juice
08.2009 - 06.2014
- Perform payroll functions, such as scheduling, maintaining timekeeping information and processing and submitting payroll
- Analyze previous sales to project future sales and reduce COG’s
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Real Estate Sales
Coastline Community College
Fountain Valley, CAAssociate of Arts - Arts and Humanities
Coastline Community College
Fountain Valley, CASkills
- Manage Distribution Center
- Customer Care
- Collaborative Team Work
- Logistics
- Onboarding and Training
- Leadership
- Continuous Improvement Projects
- Time Management
- Microsoft Office
- NetSuite
- Extensiv
Timeline
Warehouse Operations Manager
Hook Logistics
08.2022 - Current
Returns/Events Manager
Therabody
01.2020 - 07.2022
Field Specialist
Peloton
11.2016 - 05.2019
Stock Lead
Stock Lead American Eagle
10.2015 - 12.2016
Shift Manager
Jamba Juice
08.2009 - 06.2014
Real Estate Sales
Coastline Community College
Associate of Arts - Arts and Humanities
Coastline Community College
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