Brandon Garcia
Chino Hills,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Service Manager
Smart And Final
08.2023 - 05.2024
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Trained and supervised team of service staff members to meet business goals.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Deli Team Lead
Smart And Final
08.2022 - 08.2023
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
- Streamlined inventory management for reduced wastage and improved product availability.
- Collaborated with store managers to implement promotional strategies resulting in increased sales.
- Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Led a team of deli associates, fostering teamwork and improving overall productivity levels.
Meat Department Associate
Smart And Final
09.2021 - 08.2022
- Contributed to team efficiency, assisting with unloading deliveries and stocking shelves in a timely manner.
- Enhanced workplace safety with strict adherence to sanitation and hygiene guidelines when handling raw products.
- Improved customer satisfaction by providing knowledgeable and prompt assistance in the meat department.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Restocked products based on available inventories and customer demands.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
Store Clerk
Smart And Final
07.2021 - 09.2021
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
Education
High School Diploma -
Chino High School
Chino, CA05.2022
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
Timeline
Service Manager
Smart And Final
08.2023 - 05.2024
Deli Team Lead
Smart And Final
08.2022 - 08.2023
Meat Department Associate
Smart And Final
09.2021 - 08.2022
Store Clerk
Smart And Final
07.2021 - 09.2021
High School Diploma -
Chino High School
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