Brandon Gehling
Ridgeland,WI
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
11
11
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work History
Store Manager
Synergy Cooperative
Ridgeland, WI
09.2015 - Current
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Trained and supervised staff to enhance service quality and teamwork.
- Developed and implemented inventory management processes for optimal stock levels.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Fall Creek High School
Fall Creek, WISkills
- Inventory management
- Visual merchandising
- Cash handling
- Staff training
- Customer relationship management
- Sales reporting
- Team leadership
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Scheduling coordination
- Work Planning and Prioritization
- Team building and leadership
- Cash management
- Inventory control
- Report generation
- Employee scheduling
- Vendor management
Certification
- Certified sellers license for beer and alcohol
- Currently ServSafe certified for food handling
Timeline
Store Manager
Synergy Cooperative
09.2015 - Current
Fall Creek High School