Brandon Giron Duarte
Los Angeles,CA
Summary
Driven and personable professional with a track record of exceeding sales targets at Kid’s Foot Locker by over 20% monthly, leveraging exceptional customer service and teamwork skills. Demonstrated adaptability and problem-solving abilities in high-stress environments, ensuring customer satisfaction and repeat business. Proficient in cash handling and committed to fostering positive team dynamics.
Overview
2
2
years of professional experience
Work History
Sales Associate
Kid’s Foot Locker
Glendale, CA
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier
Natalie’s Peruvian Seafood Restaurant
Glendale, CA
06.2022 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Restaurant Busser
Natalie’s Peruvian Seafood Restaurant
Glendale, CA
06.2022 - 08.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Maintained a comprehensive knowledge of menu items, daily specials, and allergen information to provide informed assistance when necessary.
Education
John Marshall Senior High
Los Angeles, CA08.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Outgoing Personality
- Money Handling
- Cash Handling
- Flexible Schedule
- Friendly and Helpful
- Honest and Dependable
- Adaptable and Flexible
- Customer Assistance
- Basic Mathematics
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Kid’s Foot Locker
05.2024 - Current
Cashier
Natalie’s Peruvian Seafood Restaurant
06.2022 - 08.2023
Restaurant Busser
Natalie’s Peruvian Seafood Restaurant
06.2022 - 08.2023
John Marshall Senior High