Brandon Gordon-Woody
HOUSTON,TX
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Associate
Pick N Roll Shipping LLC
Houston, TX
08.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded and unloaded 250+ packages daily onto delivery vehicles for proper storage and handling.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
Driver
Acme Truck Line
Beaumont, TX
03.2024 - 06.2025
- Delivered freight efficiently while adhering to safety regulations and company policies.
- Maintained accurate delivery logs, ensuring compliance with transportation laws and guidelines.
- Conducted routine vehicle inspections, identifying maintenance needs to prevent breakdowns.
- Implemented best practices for load securing, enhancing cargo safety during transport.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Shift Leader
Dairy Queen Grill & Chill
White Hall, AR
07.2017 - 05.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Manager
Family Dollar
Houston, TX
07.2019 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - General Studies
University of Arkansas At Pine Bluff
Pine Bluff, ARSkills
- Customer Needs Assessments
- Dry Vans
- Route Logs
- Heavy Hauling
- Responsible Driver
- Familiarity with DOT Regulations
Accomplishments
- Supervised team of 50+ staff members as a dispatcher
Certification
DOT Medical Card
Timeline
Driver
Acme Truck Line
03.2024 - 06.2025
Delivery Associate
Pick N Roll Shipping LLC
08.2020 - Current
Assistant Manager
Family Dollar
07.2019 - 01.2020
Shift Leader
Dairy Queen Grill & Chill
07.2017 - 05.2020
No Degree - General Studies
University of Arkansas At Pine Bluff