Brandon Guajardo
Houston
Summary
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
7
7
years of professional experience
Work History
Detention Officer
Harris County Sheriff Office
Houston, TX
10.2022 - Current
- Supervised inmate activities to ensure safety and adherence to facility regulations.
- Conducted regular inspections of facilities to maintain security and identify potential hazards.
- Monitored inmate behavior, intervening in conflicts to prevent escalation and maintain order.
- Prepared reports on incidents and daily activities for management review and operational improvements.
- Coordinated with law enforcement and emergency services during critical situations to ensure response efficiency.
- Implemented procedural changes that enhanced safety measures within the detention center environment.
Sales Associate
Boot Barn
Houston, TX
09.2025 - 02.2026
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained merchandise displays, optimizing visual appeal and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and enhance store performance.
- Educated customers on product features and benefits to drive informed purchasing decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Pawnbroker
EZ Pawn
Houston, TX
11.2021 - 10.2022
- Evaluated pawn items to determine value and authenticity
- Assisted customers with inquiries and transactions efficiently
- Maintained accurate records of loans and inventory
- Developed strong relationships with repeat customers
- Trained new staff on operational procedures and systems
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Resolved customer disputes, ensuring satisfaction and compliance
Footwear Associate
Academy Sports and Outdoors
Houston, TX
05.2020 - 11.2021
- Trained new associates on footwear product knowledge and customer service techniques.
- Managed inventory levels, ensuring stock accuracy and timely replenishment of footwear displays.
- Assisted customers in selecting appropriate footwear based on individual needs and preferences.
- Streamlined checkout process by efficiently processing transactions and handling returns/exchanges.
- Collaborated with team members to maintain clean, organized sales floor and appealing product displays.
- Increased sales by effectively upselling complementary products and accessories to customers during their shopping experience.
- Coordinated shoe fitting events aimed at educating consumers about proper footwear usage while promoting brand loyalty among new customers.
Armed Security Officer
Allied Universal Security Services
Houston, TX
06.2019 - 08.2021
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify and address potential security risks effectively.
- Responded promptly to alarms and emergencies, coordinating with law enforcement as needed.
- Trained new security personnel on operational procedures and emergency response protocols.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
Education
EMT Certification -
San Jacinto College
Pasadena, Texas, TX08-2015
High School Diploma -
Furr High School
Houston, TX06-2014
High School Diploma -
Furr High School
Houston, TX06-2014
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Customer service
- Time management
- Active listening
- Goal oriented
- Problem-solving
- Staff training and development
- Staff supervision
- Sales strategies
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Boot Barn
09.2025 - 02.2026
Detention Officer
Harris County Sheriff Office
10.2022 - Current
Pawnbroker
EZ Pawn
11.2021 - 10.2022
Footwear Associate
Academy Sports and Outdoors
05.2020 - 11.2021
Armed Security Officer
Allied Universal Security Services
06.2019 - 08.2021
EMT Certification -
San Jacinto College
High School Diploma -
Furr High School
High School Diploma -
Furr High School