Brandon Guevara
Tampa,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Currently seeking employment in more of a fine dining setting as my place of work is being remodeled.
Overview
6
6
years of professional experience
Work History
Server
Daily Eats
Tampa, FL
01.2023 - Current
- Delivered exceptional customer service by anticipating guest needs and providing personalized dining experiences.
- Trained and mentored new staff on restaurant procedures and menu offerings to enhance team performance.
- Managed multiple tables efficiently, ensuring timely order delivery and addressing guest inquiries promptly.
- Collaborated with kitchen staff to ensure accurate order preparation and adherence to food safety standards.
- Handled customer feedback effectively, resolving issues to maintain high satisfaction levels in a fast-paced environment.
FOH Team Member
Hampton Chocolate Factory
Tampa, FL
01.2022 - 01.2023
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Monitored cash register operations, ensuring accurate transactions and efficient service flow.
- Developed strategies for improving workflow efficiency within the front-of-house operations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Cashier/Cook
Zaxby's
Port Saint Lucie, FL
07.2020 - 08.2021
- Ran all of front of house operation
- Cross trained to work back of house which allowed me to be utilized at any time
Front of House Team Member
Chik-fil-A
Port Saint Lucie, FL
10.2020 - 03.2021
- Took orders and expedited the food to the guests
- Preformed all the cleaning and restocking needed to maintain the store running
- Gave a positive interaction with each guest
Education
Bachelor of Arts - Hospitality Management
University of South Florida
Tampa, FL05.2028
High School Diploma - undefined
Saint Lucie West Centennial High School
Port Saint Lucie, FL05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Food running
- Reliability
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
HONORS
Chik-fil-A $2,500 Scholarship Recipient
AICE Diploma Recipient
Timeline
Server
Daily Eats
01.2023 - Current
FOH Team Member
Hampton Chocolate Factory
01.2022 - 01.2023
Front of House Team Member
Chik-fil-A
10.2020 - 03.2021
Cashier/Cook
Zaxby's
07.2020 - 08.2021
High School Diploma - undefined
Saint Lucie West Centennial High School
Bachelor of Arts - Hospitality Management
University of South Florida