Experienced Business Development and Sales Executive with over 17 years of experience in managing a $40 million dollar multi faceted business with over 250 employees. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall sales and operational performance. Consistently delivering results through focus on P&L accountability, people management and customer satisfaction & retention.
Overview
15
15
years of professional experience
Work History
Sales and Business Development Manager
Masters Petersens Flooring And Design
04.2022 - Current
Spearheaded sales growth for Masters Petersens Flooring in Design with $10 Million annual revenue, implementing strategic initiatives to identify and capitalize on new business opportunities.
Established and maintained key relationships with vendors, A&D firms, and general contractors to drive business expansion.
Managed team of Project Managers and Project Estimators, successfully closing deals ranging from $5,000 to $2.5 Million.
Orchestrated end-to-end sales and project management process, ensuring timely and successful project delivery within budget constraints.
Led social media and media marketing campaigns, enhancing company's online presence.
Oversaw company website, ensuring it reflected current offerings and provided user-friendly experience.
Developed and implemented streamlined sales and project management processes, resulting in increased efficiency and performance.
Collaborated with finance team to contribute to exceeding company's annual revenue target.
Fostered collaboration between departments and effectively communicated with internal teams and external partners to ensure project success.
Proactively identified and implemented improvements in sales and project management processes, driving continuous improvement.
General Manager
Lowe's Companies Inc.
08.2019 - 04.2021
Sought out by Regional Vice President and District manager to improve troubled stores performance and to increase store's efficiency on all metrics
Improved customer satisfaction scores from lowest in region to top in region in less than 1 month
Improved bottom line performance in second half of year by over 1000 bps
Brought back top line sales plan to finish out the year being down over 500 bps to plan from initial start date
Overseer of multi-million dollar business responsible for overseeing all sales budgets achieved, while maintaining the highest standards of operational excellence
Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
Obtained highest levels of customer satisfaction by responding to all elevated business/customer service requests.
General Manager
Lowe's Companies Inc.
05.2015 - 08.2019
Overseer of multi-million dollar business responsible for overseeing all sales budgets achieved, while maintaining the highest standards of operational excellence
Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
Increased overall top line sales performance by $4.5 million dollars in 3 years
Devised and deployed successful marketing strategies, dramatically boosting store ranking
Held weekly meetings with management staff to identify techniques to overcome sales obstacles and improve operational efficiency
Assistant General Manager
Lowe's Companies Inc.
08.2012 - 05.2015
Leader of weekly store meetings for all management
Managed staff of approximately 40 sales associates, 18 sales specialists and 3 department manager
Recruitment of sales specialist within the Rochester area to improve overall sales performance
Conflict management of all installed sales related issues and customers
Mentored and motivated team members to efficiently achieve challenging business goals
Managed Sales floor team schedule with eye for coverage needs and individual strengths
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
Assistant General Manager
Lowe's Companies Inc.
08.2009 - 08.2012
Reported weekly business plan to general manager and delivered results through sales team
Managed staff of approximately 40 sales associates, 12 sales specialists and 3 department managers
Recruitment of sales specialist within the Owatonna area to better improve sales within Owatonna store
Handled all installed management operations and conflicts for day to day business
Yielded significant improvement in sales performance through effective sales coaching and accountability
Cultivated performance-based culture based on individual accountability, goal attainment and team achievement
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
Assistant General Manager
Lowe's Companies Inc
01.2009 - 08.2009
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring programs and well-placed controls
Cultivated performance-based culture based on individual accountability, goal attainment and team achievement
Managed Zone 1 team schedule with eye for coverage needs and individual strengths
Built customer loyalty by devising promotions and products according to customer needs and budget
Resolved problems promptly and effectively to elevate customer approval
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
Education
Bachelor of Science - Political Science
University of North Dakota
Grand Forks, ND
2007
Minor in Public Administration - undefined
University of North Dakota
Grand Forks, ND
2007
Skills
Competitive Analysis
Pipeline Management
Territory Management
Sales Coaching
Sales Presentations
CRM/ERP Proficiency
Contract Negotiation
Social Media Marketing
Sales analytics
Project Management
Brand Development
Excellent Communication
Teamwork and Collaboration
Accomplishments
Delivered largest revenue performance of $10.5 Million for Masters Petersens Flooring and Design
Closed largest deal in history of Masters Petersens Flooring and Design Alpine Flats Multi Family Townhomes in Greeley, CO
Successful launching of Website and CRM tool for Masters Petersens Flooring and Design
Lowe's Region 12 top 10 top line sales performance 2018
Lowe's Region 12 top 3 top line sales performance 2017
Lowe's Region 12 top 10 top line sales performance 2016
Lowe's Region 12 #1 big 3 sales performance 2017
Lowe's Region 12 top 3 big 3 Sales performance 2016
Lowe's Region 12 top 3 bottom line profitability performance 2017
Lowe's Region 12 #1 controllable expense and supplies 2017
Lowe's Region 12 top 3 pro business performance 2018
Lowe's Region 12 top 3 PSE performance 2018
Lowe's Ring Award for top and bottom line sales performance (2018,2017,2016,2015, 2014, 2013, 2010)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Sales & Business Development Manager - Portable at Kaeser Compressors AustraliaSales & Business Development Manager - Portable at Kaeser Compressors Australia