Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brandon Hammerel

Brookfield,WI

Summary

Adept at diagnosing and repairing a wide range of technology, from televisions to computers, with a proven track record at Best Buy. Excelled in troubleshooting, software updates, and part replacement, enhancing customer satisfaction through building strong relationships. Managed inventory with precision, ensuring a seamless stock to sales floor process.

Overview

15
15
years of professional experience

Work History

Geek Squad Double Agent

Best Buy
04.2017 - 04.2024
  • Diagnosed and repaired a variety of television models including Plasma, LCD, LED, and OLED.
  • Performed hardware and software troubleshooting , including part replacements, multimeter testing, and software/firmware updates for both TV's and computers.
  • Managed inventory of shipped and received parts for repairs.
  • Diagnosed OS issues across Windows, Google, and Mac systems.
  • Documented steps for resolution when tasked in clients homes.
  • Performed fresh installs and data migration for newly purchased devices.

Inventory Specialist

Best Buy
08.2009 - 03.2017
  • Completed physical inventory counts daily for accurate stock counts.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Managed inventory stock to sales floor replenishment.

Education

High School Diploma -

Palmyra-Eagle High School
Palmyra, WI

Skills

  • Troubleshooting and resolution
  • Building lasting client relationships
  • Hardware/Software installation
  • Part diagnostic and replacement

Accomplishments

2 years perfect attendance

100% NPS score

Timeline

Geek Squad Double Agent

Best Buy
04.2017 - 04.2024

Inventory Specialist

Best Buy
08.2009 - 03.2017

High School Diploma -

Palmyra-Eagle High School

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Brandon Hammerel