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Jmsc-Ip System Support Specialist

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With 9+ years of experience in technical support in corporate and small business settings, I have a proven track record of effectively troubleshooting and resolving complex IT issues. My expertise includes Technical Support, Troubleshooting, Network Maintenance, Hardware/Software Installation, System Administration, and Customer Service. Renowned for my organizational skills and dependability, I excel at managing multiple priorities with a positive attitude. I am proactive in taking on additional responsibilities to contribute to team goals.

Experienced IT Specialist, with a focus in network configuration, Cybersecurity, Active Directory and data management. As an IT specialist in the Army, I have secured and protected networks, managed servers, worked helpdesk and configured routers and switches(Networks), I graduated with a bachelors of science, in cybersecurity and currently working on securing my CCNA certification.

Proficient Information Technology Specialist recognized for effective troubleshooting of complex technical issues and collaboration with team members to enhance system functionality. Experienced in documenting technical procedures and implementing data backup solutions to safeguard critical information.

Results-driven Information Technology Specialist with the IRS, skilled in system administration and technical troubleshooting. Proven track record in enhancing operational efficiency through proactive problem resolution and effective team collaboration. Adept at scripting and automation, ensuring IT security compliance while delivering exceptional customer service. Recognized for leadership in optimizing workflows and minimizing downtime.

Brandon Hernandez

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Information Technology Specialist (25B)

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Bachelor of Science - Cybersecurity

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Information Technology Specialist (25B)

Bachelor of Science - Cybersecurity

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