Jade Miller
Fort George G. Meade,United States
Summary
Accomplished System Administrator and Military Veteran with over 10 years of proven experience in the United States Army. Holds a Top Secret Security Clearance and extensive expertise in Cyber Defense, Network Support, and IT Operations. Demonstrated success in managing complex IT systems, leading small teams in high-pressure environments, and providing critical support for military operations both domestically and internationally. Recognized for delivering measurable results in communication, network security, and risk management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Information Technology Specialist (25B)
United States Army
01.2014 - Current
- Operated in Brigade Helpdesk/Automations section, providing network access in both garrison and tactical settings for 2nd Brigade Combat Team, 1st Armored Division.
- Deployed to Kuwait for nine months, delivering network support to forward-deployed battalions in combat zones.
- Managed servers and maintained Windows OS images for tactical networks and supported National Training Center exercises in California.
- Administered system and network support, ensured data security, and conducted troubleshooting on both hardware and software.
- Led and mentored a team of three junior IT specialists, ensuring mission-critical operations were supported.
- Directed risk management for assets valued at over $978,000, ensuring secure operations and asset protection.
- Managed network configurations, DNS, VPN, and LAN systems across various military operations.
- Domain Administrator (Additional Role)
- Managed servers supporting tactical services for brigade operations.
- Configured and deployed Windows 10 OS images tailored for military networks.
Education
Bachelor's Degree - Cybersecurity & Information Assurance
Western Governors University (WGU)
High School Diploma - undefined
Skills
- Software:
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
- Linux OS
- SharePoint
- Operating Systems:
- Windows XP, 8, 10, 11
- Windows Server
- Networking & Security:
- DNS, LAN, VPN, Active Directory, Network Support
- IT Troubleshooting & System Administration
- Computer Security & Data Protection
- Programming & Scripting:
- Python, Java
- Additional Skills:
- Time Management
- Customer Service & Technical Support
- Writing & Documentation
Certification
- CompTIA Advanced Security Practitioner (October 2026)
- CompTIA A+
ADDITIONAL INFORMATION
Languages: English
Timeline
Information Technology Specialist (25B)
United States Army
01.2014 - Current
High School Diploma - undefined
Bachelor's Degree - Cybersecurity & Information Assurance
Western Governors University (WGU)
ADDITIONAL INFORMATION
- Authorized to work in the U.S. for any employer
- Interpersonal Skills: Strong communication and leadership abilities, proven in both military and civilian environments.