Yosvany Llerena
Chalmette,LA
Summary
Professionally driven with experience in offering technical support to both customers and colleagues, as well as serving as a Logistics coordinator. Demonstrated ability to work autonomously and as a collaborative team member.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Technology Specialist (25B)
U.S. Army (LANG)
New Orleans, LA
08.2022 - Current
- Provided guidance on emerging technologies that could benefit the organization's operations.
- Train people in computer system use.
- Configured email applications or virus protection software.
- Improved system performance by identifying problems and recommending changes.
- Provided logistical support while on a deployment
IT Analyst
TEKsystems
New Orleans, LA
06.2025 - 10.2025
- Performed system testing, identified bugs, and recommended solutions for improved functionality.
- Provided end-user support by troubleshooting hardware/software issues and resolving technical problems in a timely manner.
- Implemented data governance policies to ensure data integrity, quality assurance, and compliance with privacy regulations.
International Logistics Coordinator
U.S. Army
05.2024 - 04.2025
- Served as a key logistics coordinator during overseas deployment, coordinating complex operations with foreign military services and international contractors.
- Successfully navigated language barriers to ensure mission-critical communication and logistical planning, consistently achieving clear understanding and cooperation across diverse teams.
- Maintained operational efficiency and documentation using Microsoft Outlook, Excel, and other essential office tools.
Cook
Dakar Nola
New Orleans, LA
05.2023 - 08.2023
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Demonstrated ability to work quickly and accurately in high-pressured environments.
- inspected kitchen equipment regularly for proper functioning; reporting any issues immediately.
- Prepared large quantities of food items according to recipes or specific customer orders.
Education
High School Diploma -
Holy Cross School
New Orleans, LA05-2021
Skills
- Hardware troubleshooting
- Incident response
- Data recovery
- System diagnostics
- Hardware diagnostics
- Ticket management
- Technical troubleshooting
- Data entry
- Customer service
- User training and support
- Active listening
- Decision-making
- Analytical thinking
Certification
- CompTIA Security+
Awards
- Louisiana Army National Guard, Combat Soldier of the year (2025)
- The Army Achievement Medal (x2)
- The Army Accommodation Medal
- Competed in Best Warrior Competition (2024-25)
- Best Warrior Competition State runner up (2024)
Languages
Spanish
Native or Bilingual
Timeline
IT Analyst
TEKsystems
06.2025 - 10.2025
International Logistics Coordinator
U.S. Army
05.2024 - 04.2025
Cook
Dakar Nola
05.2023 - 08.2023
Information Technology Specialist (25B)
U.S. Army (LANG)
08.2022 - Current
High School Diploma -
Holy Cross School