Brandon Hernandez-Leon
Hearne,TX
Summary
Highly motivated professional with a strong background in logistics, operations coordination, and client support. Experienced in streamlining processes, managing inventory, and resolving complex issues with efficiency and attention to detail. Proficient in leveraging technical and organizational skills to drive operational excellence and deliver exceptional results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
WineCub
06.2024 - Current
- Planned and executed daily operational tasks to ensure timely order fulfillment and shipment.
- Assisted clients with concerns, providing customer service and effective problem resolution.
- Printed shipment labels and coordinated inventory checks to maintain accuracy and accountability.
- Oversaw the setup of wine club orders and inbounded incoming wine, making necessary adjustments to inventory.
IT Intern
Texas A&M University
01.2024 - 05.2024
- Help manage IT inventory, track hardware and software assets, ensure accurate records, and assist with asset procurement and decommissioning processes
- Analyze data from various sources to extract meaningful insights and trends and understand the context behind the data and its implications
- Provided technical assistance to staff and clients, resolving issues related to software, hardware, and network systems
- Participated in the development and execution of IT projects, collaborating with senior staff to meet project milestones and deliverables
Hardware Technician
Reynolds And Reynolds
04.2023 - 08.2023
- Provide customer support for hardware-related issues, offering solutions to ensure minimal downtime and optimal performance
- Install and configure new hardware, including computers, servers, printers, and network devices and ensure all hardware is compatible with existing systems and meets the organization's requirements
- Keep detailed records of installations, repairs, maintenance schedules, and inventory changes by documenting procedures and create user guides as necessary
Package Handler Trainer
FedEx Ground
05.2020 - 12.2023
- Trained new employees and provided feedback to improve performance
- Assisted the Operations Manager with daily operations and safety protocols
- Managed operations in the absence of the Operations Manager, including setting up the van line, assigning workers, conducting audits, dispatching drivers, and performing yard checks
- Supported management with orientation and onboarding of new employees
Education
Bachelor of Science - Technology Management, Minor in Business
Texas A&M University
College Station, TXSkills
- Microsoft Office Suite
- Data Analysis
- SQL and Database Management
- Warehouse Operations
- Customer Support
- Inventory Control
Timeline
Operations Coordinator
WineCub
06.2024 - Current
IT Intern
Texas A&M University
01.2024 - 05.2024
Hardware Technician
Reynolds And Reynolds
04.2023 - 08.2023
Package Handler Trainer
FedEx Ground
05.2020 - 12.2023
Bachelor of Science - Technology Management, Minor in Business
Texas A&M University
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