Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Hernandez-Leon

Hearne,TX

Summary

Highly motivated Operations Coordinator with 4 years of warehouse and logistic experience. Skilled in inventory management, order processing, and optimizing operational workflows in fast-paced environments. Proficient in ERP systems, shipping and receiving, and customer service. Adept at managing cross-functional teams, resolving operational challenges, and maintaining high levels of customer satisfaction. Committed to continuous improvement and delivering results that support business goals and operational excellence.

Overview

5
5
years of professional experience

Work History

Operations Coordinator

WineCub
06.2024 - Current
  • Organization and coordination of 130+ winery’s clubs ensuring timely order processing, inventory oversight, effective communication with wineries.
  • Serve as a key customer service representative and acted as a central communication between customers, clients and management.
  • Receive and unload inventory, verifying shipments by comparing contents with delivery tickets, invoices, or purchase orders.
  • Analyze and resolve logistical challenges, including shipment discrepancies, inventory shortages, and order fulfillment issues, to maintain seamless operations.

IT Intern

Texas A&M University
01.2024 - 05.2024
  • Help manage IT inventory, track hardware and software assets, ensure accurate records, and assist with asset procurement and decommissioning processes
  • Analyze data from various sources to extract meaningful insights and trends and understand the context behind the data and its implications
  • Provided technical assistance to staff and clients, resolving issues related to software, hardware, and network systems
  • Participated in the development and execution of IT projects, collaborating with senior staff to meet project milestones and deliverables

Package Handler Trainer

FedEx Ground
05.2020 - 12.2023
  • Trained new employees and provided feedback to improve performance
  • Managed operations in the absence of the Operations Manager, including setting up the van line, assigning workers, conducting audits, dispatching drivers, and performing yard checks
  • Supported management with orientation and onboarding of new employees

Hardware Technician

Reynolds And Reynolds
04.2023 - 08.2023
  • Provide customer support for hardware-related issues, offering solutions to ensure minimal downtime and optimal performance
  • Install and configure new hardware, including computers, servers, printers, and network devices and ensure all hardware is compatible with existing systems and meets the organization's requirements
  • Keep detailed records of installations, repairs, maintenance schedules, and inventory changes by documenting procedures and create user guides as necessary

Education

Bachelor of Science - Technology Management, Minor in Business

Texas A&M University
College Station, TX

Skills

  • Microsoft Office Suite
  • Data Entry
  • Problem-solving
  • Warehouse Operations
  • Customer Service
  • Forklift Certified

Timeline

Operations Coordinator

WineCub
06.2024 - Current

IT Intern

Texas A&M University
01.2024 - 05.2024

Hardware Technician

Reynolds And Reynolds
04.2023 - 08.2023

Package Handler Trainer

FedEx Ground
05.2020 - 12.2023

Bachelor of Science - Technology Management, Minor in Business

Texas A&M University

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Brandon Hernandez-Leon