Brandon Hobbs
Connersville,IN
Summary
Experienced professional with 17 years in customer service and inventory management, specializing in order processes. Co-managed multiple departments and schedules, ensuring efficient store operations. Strong focus on detail and problem-solving, leading to improved client relationships and increased sales.
Overview
17
17
years of professional experience
Work History
Bulk Customer Representative
PepsiCo
Brookville, Indiana
01.2017 - Current
- Managed bulk customer accounts, fostering strong client relationships and ensuring satisfaction.
- Addressed customer inquiries regarding product availability, order status, and pricing.
- Processed orders efficiently using PepsiCo's inventory management systems.
- Monitored inventory levels and communicated discrepancies to management promptly.
- Performed daily inventory checks and restocked shelves.
- Collaborated with store managers to assess product needs and support sales growth initiatives.
- Demonstrated professionalism to enhance client relationships. during all client interactions.
- Provided comprehensive information on products and services to customers.
Co-Manager
Marsh Supermarkets
Richmond, Indiana
04.2009 - 01.2017
- Supervised daily store operations, ensuring adherence to company policies and health regulations.
- Managed inventory levels and coordinated restocking of merchandise to ensure consistent product availability.
- Trained and mentored staff on customer service best practices and store procedures.
- Assisted in scheduling shifts to optimize coverage during peak hours.
- Implemented promotional displays to increase product visibility and actively engage customers.
- Delegated assignments based on team strengths, optimizing floor coverage and service standards.
- Facilitated interdepartmental communication to support timely project completion and alignment with business objectives.
- Conducted regular employee meetings to discuss objectives and provide updates on company initiatives.
Education
GED -
Connersville High School
Connersville, IN05-2005
Skills
- Customer relationship management
- Account management
- Order processing
- Inventory management
- Product knowledge
- Sales collaboration
- Product merchandising
- Team leadership
- Attention to detail
- Problem-solving
- Competitor monitoring
- Customer service
Timeline
Bulk Customer Representative
PepsiCo
01.2017 - Current
Co-Manager
Marsh Supermarkets
04.2009 - 01.2017
GED -
Connersville High School