Brandon Hodgin
Bradenton
Summary
Dynamic and results-oriented professional with a proven track record at Morgan Auto Group, excelling in customer engagement and product training. Leveraged outstanding interpersonal skills and sales expertise to exceed monthly sales quotas, significantly boosting customer retention. Skilled in teamwork and collaboration, consistently enhancing team efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Product Specialist
Morgan Auto Group
09.2023 - Current
- Assisted with demonstrations for Product or Service to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to Number junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
- Streamlined the sales process for increased efficiency and better time management.
- Supported fellow sales team members by sharing best practices and collaborating on challenging deals.
- Increased customer satisfaction by providing personalized and attentive service to each client.
- Coordinated test drives efficiently while adhering to safety protocols for optimal customer experiences.
- Collaborated with finance team to ensure smooth transactions for all parties involved.
- Utilized CRM software effectively for tracking leads, managing contacts, and scheduling appointments.
Personal Trainer
Crunch Fitness
05.2022 - 09.2023
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Law Enforcement Officer
Manatee County Sheriff's Office
03.2020 - 03.2022
- Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
- Answered emergency calls for help from citizens and business owners.
- Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
- Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
- Served as a dedicated public servant by upholding the law and protecting citizens, fostering a sense of safety and security within the community.
- Patrolled assigned areas to prevent and detect roadway crimes.
Education
High School Diploma -
Braden River High School
Bradenton, FL03.2017
Skills
- Customer engagement
- Product training
- Product launches
- Pricing strategy
- Outstanding interpersonal skills
- Sales expertise
- Excellent positive attitude
- Problem-solving
- Customer service
- Teamwork and collaboration
- Customer needs assessment
- Interpersonal skills
- Organizational skills
- Active listening
Timeline
Product Specialist
Morgan Auto Group
09.2023 - Current
Personal Trainer
Crunch Fitness
05.2022 - 09.2023
Law Enforcement Officer
Manatee County Sheriff's Office
03.2020 - 03.2022
High School Diploma -
Braden River High School
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