Brandon Jones
Ardmore,OK
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Pizza Hut
10.2021 - 09.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Delivery Driver
Dominos Pizza Inc.
03.2021 - 08.2021
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08.2020
Skills
- Cash Handling
- POS Systems
- Telephone Etiquette
- Script Memorization
- Team Collaboration
- Safe Food Handling
- Customer Service
- Quality Assurance
Timeline
Delivery Driver
Pizza Hut
10.2021 - 09.2023
Delivery Driver
Dominos Pizza Inc.
03.2021 - 08.2021
High School Diploma -
Penn Foster Career School