Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Jones

Portland,OR

Summary

I am a young, motivated IT professional who is driven by learning new methods and technologies. With 10 years of experience working with multiple platforms and a primary focus on both Windows and Linux/Ubuntu OS, I've attained the essential skills necessary for system and server installation, configuration, upgrading, and maintenance. Through dedication to helping companies grow and a personal commitment to staying on top of new technical discoveries, I am driven to finding innovative solutions to any and all IT obstacles.

Overview

6
6
years of professional experience

Work History

System Administrator

Scan123 - VelocitySign
04.2022 - Current
  • System/Server maintenance and support on Windows and Linux Systems. GCP & AWS configuration and unification.
  • EDR platform owner, responsible for company-wide CVE tracking and remediation. Threat scan scheduling, past scan logging for security audits, criticality assessment and informed communication to necessary parties.
  • Security awareness training creation and distribution, computer/network ethics advocate and motivator.
  • Provisioning and assignment of hardware and software for company use as well as keeping accurate logs of current assets.
  • Manage both employee onboarding and offboarding tasks in relation to systems/platforms currently in use. Dictation and modification of ongoing user access rights to maintain internal security compliance while also ensuring appropriate levels of accessibility are well defined for varying degrees of authorized personnel following the principle of least privilege.
  • Software patch management, changelog documentation, bug identification and reporting.

Jr. System Administrator

Cintas
12.2020 - 04.2022
  • Troubleshooting technical issues, minimizing disruption to end-users.
  • Improved system performance by proactively monitoring and maintaining components of hardware, software.
  • Ticket resolving for internal cases.

IT Technician

ITofMe
05.2018 - 06.2020
  • Responded to support requests from end-users and patiently walked individuals through troubleshooting tasks or utilized an RDP to expedite a solution when needed.
  • Explained technical information in clear terms to non-technical individuals to promote a global understanding.

Help Desk Technician

42 Silicon Valley
05.2018 - 01.2019
  • Volunteer position while attending 42 Silicon Valley for an education in software development.
  • Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
  • Assisted students with user access to school-supported platforms.

Education

Software Engineering

42 Silicon Valley
Fremont, CA
11.2018

Skills

  • System Implementation, Upgrades, and Monitoring
  • Windows, Linux-Ubuntu/Debian, Virtual Machines
  • AWS/GCP DRA Formulation, Data Restoration and Replication
  • EDR Configuration including CVE Logging and Remediation
  • Internal Technical Support and Security Training Production
  • Vendor Relations and Long-Term 3rd Party Assessment
  • SOC 2 Policy and Procedure Creation, GLBA/HIPPA Compliance
  • Google Workspace, Hubspot, Monday, Jumpcloud, Slack, Jira
  • IT Purchasing, Asset Logging and Distribution
  • Effective Technical Communication to Non-Technical Colleagues

Timeline

System Administrator

Scan123 - VelocitySign
04.2022 - Current

Jr. System Administrator

Cintas
12.2020 - 04.2022

IT Technician

ITofMe
05.2018 - 06.2020

Help Desk Technician

42 Silicon Valley
05.2018 - 01.2019

Software Engineering

42 Silicon Valley

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Brandon Jones