Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Freddie J. Jenkins

Phenix City

Summary

Strategic Project Management Professional (PMP) with 10+ years of experience leading complex IT and healthcare projects within federal, defense, and healthcare sectors. Proven success in EHR implementation, cybersecurity compliance, and infrastructure modernization. Adept at managing cross-functional teams, budgets, and schedules while ensuring mission readiness and regulatory compliance. Recognized for bridging technical and business needs to deliver high-impact, mission-critical solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

System Administrator

Ft. Benning Garrison Command | OSCEdge
01.2025 - Current
  • Manage daily operations of mission-critical IT systems, ensuring 24/7 availability for federal tenants.
  • Provide Tier III support, incident response, and root cause analysis for outages, driving system resiliency.
  • Collaborate with government stakeholders on system upgrades, vendor contracts, and compliance audits.

System Analyst II

Georgia Department of Labor (GDOL) | nLeague
01.2023 - 01.2025
  • Oversaw network infrastructure projects, managing budgets, timelines, and vendor relationships for statewide Career Center IT upgrades.
  • Provided project coordination for system refreshes and upgrades, minimizing downtime and ensuring seamless service delivery.
  • Documented and communicated technical requirements, ensuring stakeholder alignment with project objectives.
  • Recommended IT modernization solutions, improving operational efficiency and aligning with state policy.

Cybersecurity Specialist / Windows Application Administrator II

Defense Information Systems Agency (DISA) – Gunter AFB | OSIGOV
01.2023 - 01.2024
  • Led compliance and security hardening efforts for DoD Windows-based systems, ensuring adherence to RMF and STIG guidelines.
  • Coordinated risk management activities, including vulnerability remediation plans and POA&Ms.
  • Partnered with cross-functional mission teams to reduce cyber risk exposure and meet accreditation timelines.

EHR Implementation Project Manager

Defense Health Agency (DHA) – Martin Army Community Hospital | Level Touch, LLC.
01.2020 - 01.2023
  • Directed successful deployment of MHS GENESIS EHR, coordinating across clinical, IT, and command leadership teams. Reduced post–go-live issue tickets by 86%, accelerating stabilization.
  • Created an account creation process for end users that DHA-HI later adopted.
  • Managed full project lifecycle: requirements gathering, workflow analysis, deployment, user training, and ongoing system optimization.
  • Trained and mentored 200+ Peer Experts and end-users, boosting user adoption and improving care delivery efficiency.
  • Collaborated with DHA leadership to prioritize issues and allocate resources, ensuring mission continuity.
  • Developed and presented custom dashboards and reports for commanders and senior leaders, enhancing operational decision-making.

Education

B.S. - Business Administration, IT Infrastructure

Auburn University Montgomery

M.S. - Health Informatics & Analytics

University of Arizona Global Campus
01.2026

Skills

  • PMP-certified project leadership
  • EHR system implementation
  • Risk management framework expertise
  • Stakeholder engagement
  • IT infrastructure management
  • Process optimization
  • Agile & Waterfall Methodologies
  • Training, Coaching & Staff Development
  • System upgrades
  • System monitoring
  • Technical support
  • System updates

Certification

  • Project Management Professional (PMP) – PMI (Exp. 2028)
  • CompTIA Security+ (Exp. 2027)
  • Apple Teacher

Timeline

System Administrator

Ft. Benning Garrison Command | OSCEdge
01.2025 - Current

System Analyst II

Georgia Department of Labor (GDOL) | nLeague
01.2023 - 01.2025

Cybersecurity Specialist / Windows Application Administrator II

Defense Information Systems Agency (DISA) – Gunter AFB | OSIGOV
01.2023 - 01.2024

EHR Implementation Project Manager

Defense Health Agency (DHA) – Martin Army Community Hospital | Level Touch, LLC.
01.2020 - 01.2023

B.S. - Business Administration, IT Infrastructure

Auburn University Montgomery

M.S. - Health Informatics & Analytics

University of Arizona Global Campus

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