Professional in client relationship management with track record of enhancing customer satisfaction. Skilled in strategic planning and execution, resulting in improved customer engagement and loyalty. Reliable team collaborator, known for adapting to dynamic environments and achieving consistent results.
Overview
16
16
years of professional experience
Work History
FLIGHT ATTENDANT
Spirit Airlines
Fort Lauderdale, FL
12.2022 - 05.2026
To ensure guest safety while providing a pleasant flight experience
To provide effective communication amongst other flight attendants and pilots
Delivered exceptional customer service, ensuring passenger satisfaction and safety throughout flights.
Conducted pre-flight safety demonstrations, reinforcing emergency procedures for passengers.
Collaborated with crew members to maintain operational standards and uphold safety protocols.
MANAGER
Anthony's Coal Fired Pizza
06.2010 - 12.2022
Successfully managed a diverse range of roles including Management, Bartending, Serving, Dishwashing, and Bussing, Demonstrating versatility and a strong work ethic.
Recognized as “Manager of the Year” twice for exceptional leadership, outstanding customer service, and operational excellence
Developed and implemented effective team training programs, improving service efficiency and enhancing customer satisfaction
Led daily operations to ensure exceptional customer service and efficient workflow.
Trained and mentored staff to enhance team performance and maintain high standards.