Customer-savvy server accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Host
Dong Bang Grill
Fort Lee, New Jersey
01.2022 - 09.2022
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service- and food-related issues.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Documented reservations and communicated changes to guests.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Server
OhBahm Pocha
Fort Lee, New Jersey
02.2021 - 09.2021
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Kept register accurate through correct billing, payment processing and cash management practices.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
English Teacher- Middle School at Daejeon Daeshin Middle School & Dong Bang Girls Middle SchoolEnglish Teacher- Middle School at Daejeon Daeshin Middle School & Dong Bang Girls Middle School