Brandon Kopnick
Superior
Summary
Results-driven Store Manager with a strong focus on customer service, team building, and driving results. Committed to enhancing staff performance and driving strategic decision-making to maximize sales and customer satisfaction while focusing on future leaders for our growth.
Overview
5
5
years of professional experience
Work History
Store Manager 2
Valvoline LLC
Superior, WI
09.2021 - Current
- Oversaw daily store operations to ensure compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, driving strategic decision-making for promotions and product placement.
- Conducted regular audits of store processes, identifying areas for improvement and implementing corrective actions.
- Collaborated with upper management on strategic initiatives to drive store growth and profitability.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High School Diploma -
Central High School
Duluth, MNSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Outstanding communication skills
- Goals and performance
- Team building and leadership
- Performance reviews
- Financial operations management
Accomplishments
Rookie of the Year
Max Horsepower Winner
Multiple R1 Promotions
RMH/CMN campaign leader yearly
Area Lead for OSAT and Google reviews
2 Million dollar Club
Timeline
Store Manager 2
Valvoline LLC
09.2021 - Current
High School Diploma -
Central High School
Max Horsepower Winner
Focused on creating a high performing team that takes exceptional care of VIOC guests to exceed all measured KPI goals in top10% of the company