Dynamic professional with a proven track record in operations oversight and client relationship management at Nueta Hidatsa Sahnish College. Expert in strategic planning and problem-solving, ensuring compliance and enhancing customer satisfaction. Recognized for maintaining high standards in facilities maintenance and delivering exceptional service, resulting in a clean and efficient environment.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Paradiom Piloting LLC
01.2023 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Maintenance Technician
Nueta Hidatsa Sahnish College
04.2019 - 01.2023
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Installed new locks, door handles, and door closers.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.