Brandon Lilabi
Scottsdale,AZ
Overview
8
8
years of professional experience
Work History
Banker/ Teller
Wells Fargo
Scottsdale, AZ
10.2022 - Current
- Balanced daily cash deposits and vault inventory with zero error rate.
- Completed daily cash balancing and operated ATMs.
- Coordinated with other departments regarding customer requests or disputes resolution.
- Conducted daily audits of cash transactions to ensure accuracy and adherence to internal controls.
- Assisted customers by answering banking questions and recommending solutions.
- Developed strategies to increase customer satisfaction and loyalty through excellent service delivery.
- Developed financial plans for customers based on their individual needs.
- Assisted with onboarding new employees by training them on banking procedures.
- Researched and resolved open items and deposit issues.
Registration Manager
Carvana
scottsdale, AZ
04.2021 - 02.2022
- Developed comprehensive registration plans to ensure efficient operations on the day of the event.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Prepared budget forecasts and tracked expenses related to event registrations.
- Monitored changes in event regulations that may affect the registration process.
- Generated detailed invoices for customers who registered for multiple events or services.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
- Developed promotional materials and campaigns to increase registrations for upcoming events.
- Trained staff in registration procedures and oversaw their performance during events.
- Created reports detailing attendance, payments, cancellations, refunds, and other relevant data.
SWCC/ VBSS
United States Navy, USN
06.2017 - 07.2020
- Maintained updated knowledge through continuing education and advanced training.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Sales Associate
Van Chevrolet and Cadillac
Scottsdale, AZ
06.2020 - 06.2020
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered store and merchandise questions and led customers to wanted items.
- Adhered to company initiatives and achieved established goals.
- Maintained records related to sales for store management.
- Assisted customers with product selection, sizing and styling.
- Answered incoming telephone calls to provide store, products and services information.
- Prepared merchandise for purchase or rental.
- Developed trusting relationships with customers by making personal connections.
- Conducted inventories on a regular basis to track stock levels.
- Provided accurate information about products, prices and services.
- Greeted customers to determine wants or needs.
- Greeted customers and provided exceptional customer service.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Attended weekly team meetings to review performance goals and objectives.
Installer
Stairs4Less
scottsdale, AZ
08.2019 - 04.2020
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
- Followed building standards and codes during unit installations.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
- Ensured compliance with all relevant security protocols during installation process.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Provided exceptional customer experiences to service recipients.
- Removed systems and fixtures to prepare for replacements.
- Configured and tested installed systems, ensuring functionality meets customer and manufacturer specifications.
Education
High School Diploma -
Desert Mountain High School
Scottsdale, AZ05-2016
Associate of Science -
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZSkills
- Banking relationship management
- Cash oversight
- Cash ordering
- Employee motivation
- Money handling
- Account closing process
- Financial planning
- Mobile banking support
- Customer relationship management
- Inbound customer calls
- Team collaboration
- Strategic planning
- Banking software proficiency
- Opening accounts
- Bank sales
- Audit procedures
- Teller support
- Staff training
- Money transfers
- Verbal and written communication
- Opening and closing procedures
- Professional demeanor
- Persuasive communication style
- Comparing products
- Loss prevention
- Risk mitigation
- De-escalating conflicts
- Analytical thinking
Timeline
Banker/ Teller
Wells Fargo
10.2022 - Current
Registration Manager
Carvana
04.2021 - 02.2022
Sales Associate
Van Chevrolet and Cadillac
06.2020 - 06.2020
Installer
Stairs4Less
08.2019 - 04.2020
SWCC/ VBSS
United States Navy, USN
06.2017 - 07.2020
High School Diploma -
Desert Mountain High School
Associate of Science -
Maricopa Community Colleges, Scottsdale Community College