Overview
Work History
Education
Skills
Timeline
Generic

Brandon Lilabi

Scottsdale,AZ

Overview

8
8
years of professional experience

Work History

Banker/ Teller

Wells Fargo
Scottsdale, AZ
10.2022 - Current
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Completed daily cash balancing and operated ATMs.
  • Coordinated with other departments regarding customer requests or disputes resolution.
  • Conducted daily audits of cash transactions to ensure accuracy and adherence to internal controls.
  • Assisted customers by answering banking questions and recommending solutions.
  • Developed strategies to increase customer satisfaction and loyalty through excellent service delivery.
  • Developed financial plans for customers based on their individual needs.
  • Assisted with onboarding new employees by training them on banking procedures.
  • Researched and resolved open items and deposit issues.

Registration Manager

Carvana
scottsdale, AZ
04.2021 - 02.2022
  • Developed comprehensive registration plans to ensure efficient operations on the day of the event.
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
  • Prepared budget forecasts and tracked expenses related to event registrations.
  • Monitored changes in event regulations that may affect the registration process.
  • Generated detailed invoices for customers who registered for multiple events or services.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Developed promotional materials and campaigns to increase registrations for upcoming events.
  • Trained staff in registration procedures and oversaw their performance during events.
  • Created reports detailing attendance, payments, cancellations, refunds, and other relevant data.

SWCC/ VBSS

United States Navy, USN
06.2017 - 07.2020
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Sales Associate

Van Chevrolet and Cadillac
Scottsdale, AZ
06.2020 - 06.2020
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used technology resources to assist customers in locating and selecting items.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Answered store and merchandise questions and led customers to wanted items.
  • Adhered to company initiatives and achieved established goals.
  • Maintained records related to sales for store management.
  • Assisted customers with product selection, sizing and styling.
  • Answered incoming telephone calls to provide store, products and services information.
  • Prepared merchandise for purchase or rental.
  • Developed trusting relationships with customers by making personal connections.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Greeted customers to determine wants or needs.
  • Greeted customers and provided exceptional customer service.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Attended weekly team meetings to review performance goals and objectives.

Installer

Stairs4Less
scottsdale, AZ
08.2019 - 04.2020
  • Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
  • Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
  • Followed building standards and codes during unit installations.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Mounted and connected mechanical and electrical equipment according to specifications.
  • Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
  • Ensured compliance with all relevant security protocols during installation process.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Provided exceptional customer experiences to service recipients.
  • Removed systems and fixtures to prepare for replacements.
  • Configured and tested installed systems, ensuring functionality meets customer and manufacturer specifications.

Education

High School Diploma -

Desert Mountain High School
Scottsdale, AZ
05-2016

Associate of Science -

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ

Skills

  • Banking relationship management
  • Cash oversight
  • Cash ordering
  • Employee motivation
  • Money handling
  • Account closing process
  • Financial planning
  • Mobile banking support
  • Customer relationship management
  • Inbound customer calls
  • Team collaboration
  • Strategic planning
  • Banking software proficiency
  • Opening accounts
  • Bank sales
  • Audit procedures
  • Teller support
  • Staff training
  • Money transfers
  • Verbal and written communication
  • Opening and closing procedures
  • Professional demeanor
  • Persuasive communication style
  • Comparing products
  • Loss prevention
  • Risk mitigation
  • De-escalating conflicts
  • Analytical thinking

Timeline

Banker/ Teller

Wells Fargo
10.2022 - Current

Registration Manager

Carvana
04.2021 - 02.2022

Sales Associate

Van Chevrolet and Cadillac
06.2020 - 06.2020

Installer

Stairs4Less
08.2019 - 04.2020

SWCC/ VBSS

United States Navy, USN
06.2017 - 07.2020

High School Diploma -

Desert Mountain High School

Associate of Science -

Maricopa Community Colleges, Scottsdale Community College

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Brandon Lilabi