Brandon Little
Dunkirk,MD
Summary
Versatile and dynamic professional with a proven track record at the Washington Nationals Baseball Club, excelling in fast-paced environments and delivering exceptional customer service. Skilled in teamwork and time management, adept at fostering memorable guest experiences and maintaining high cleanliness standards. Demonstrates a strong work ethic and professional appearance, consistently achieving positive outcomes in customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Public Entertainment
Washington Nationals Baseball Club
03.2024 - Current
- Adapted quickly to changing performance schedules, maintaining flexibility and enthusiasm in all situations.
- Collaborated with team members to create memorable experiences for guests during special events.
- Upheld excellent customer service at all times, handling feedback and complaints professionally and efficiently.
- Assisted in the planning and execution of diverse entertainment programs, catering to various audience preferences.
Server
Glory Days Grill
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Applebee's Neighborhood Grill & Bar
12.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Retail Sales Associate
Ace Hardware
07.2021 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Associate
Burger King
06.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Sports Management
College of Southern Maryland
La Plata, MD05.2025
High School Diploma -
Northern High School
Owings, MD05.2022
Skills
- Strong Work Ethic
- Professional Appearance
- Cleanliness standards
- Exceptional communication
- Flexible Schedule
- Customer Service
- Teamwork
- Time Management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Glory Days Grill
05.2024 - Current
Public Entertainment
Washington Nationals Baseball Club
03.2024 - Current
Server
Applebee's Neighborhood Grill & Bar
12.2023 - 04.2024
Retail Sales Associate
Ace Hardware
07.2021 - 10.2023
Sales Associate
Burger King
06.2020 - 01.2021
Associate of Arts - Sports Management
College of Southern Maryland
High School Diploma -
Northern High School
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