Brandon Lowe
Katy,TX
Summary
Punctual cook experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations. Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development. Energetic professional with solid record and significant background in HVAC services. Successful at working independently or in group settings to diagnose and fix components in residential and commercial environments. Dependable and industrious with superior work ethic and dedication to quality. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Cook
Mama Stine's Cafe
Dallas, TX
07.2023 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Sales Associate
Lowes Home Improvment
Houston, TX
07.2022 - 05.2023
- Prepared merchandise for purchase or rental.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended merchandise to customers based on needs and preferences.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Increased purchase amounts by cross-selling with similar products.
- Adhered to company initiatives and achieved established goals.
- Trained new team members in cash register operation, stock procedures and customer services.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Assessed customer needs to provide assistance and information on product features.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
Installation Technician
Nisair Air Conditioning
Ft. Pierce, FL
09.2019 - 05.2022
- Installed new equipment according to manufacturer specifications and customer requirements.
- Performed troubleshooting of hardware, software, and network systems.
- Configured system settings for optimal performance and usability.
- Provided technical support for customers onsite or remotely via telephone or email.
- Maintained accurate documentation of installation activities.
- Inspected existing systems to ensure compliance with safety regulations and customer requirements.
- Repaired malfunctioning components in existing systems as needed.
- Assisted other technicians with complex installations when necessary.
- Resolved customer complaints related to installation issues in a timely manner.
- Verified that all parts were present before beginning the installation process.
- Trained end-users on how to operate their newly installed systems properly.
- Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Tested completed installations to verify functionality and compatibility with other devices.
- Updated system software as needed to ensure proper operation of the system.
- Conducted regular maintenance on installed equipment to maximize uptime and prevent downtime.
- Monitored system performance after installation to identify any areas needing improvement.
- Diagnosed electrical faults in order to perform necessary repairs or replacements.
- Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
- Assisted in training other technicians on best practices for installation procedures.
- Worked with team members to install and maintain equipment.
- Maintained clean tools, test equipment and work motor vehicles.
- Provided key information to customers, educating on equipment, products and services.
- Repaired equipment with new parts and replaced inoperable items.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Dispatched to various sites to perform maintenance on failed equipment.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Hoisted, measured, tested and drilled for various products safely and efficiently.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
- Completed scheduled appointments on time to drive quality service.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Communicated with distributors to acquire necessary equipment for projects.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Education
Associate of Science - Economics
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
Davie County High School
Mocksville, NCSkills
- Supply Restocking
- Customer Service
- Surface Cleaning
- Food Handling
- Order Verification
- Sanitation
- Food Handler Certification
- High Volume Production Capability
- Following Safety Practices
- Safety Procedures
- Worksite Safety and Maintenance
- Knowledge of Industry Best Practices
- Welding Skills
- Construction Knowledge
- Inventory Accountability
- System Repairs
- Attention to Detail
- Time Management
- Code Requirements
- Customer Relations
- HVAC Systems
- Positive Attitude
- Loading and Unloading
- Customer Satisfaction
- Upselling
- Product Sales
- Order Processing
- Customer Needs Assessment
- Business Development
- Promotional Support
- Payment Processing
- Inventory Control
- Retail Loss Prevention
- Sales Development
- Documentation and Recordkeeping
- Exceeds Sales Goals
- Stocking and Receiving
- Teamwork and Collaboration
- Complex Problem-Solving
- Problem-Solving Skills
- Retail Store Operations
- Service-Oriented
Education and Training
other,other
Timeline
Cook
Mama Stine's Cafe
07.2023 - Current
Sales Associate
Lowes Home Improvment
07.2022 - 05.2023
Installation Technician
Nisair Air Conditioning
09.2019 - 05.2022
Associate of Science - Economics
University of North Carolina At Charlotte
High School Diploma -
Davie County High School