Brandon Marsh
Warren
Summary
Skilled Medical Assistant with a proven track record at Akron Children’s Hospital, enhancing patient satisfaction through compassionate care and efficient clinical documentation. Mastered HIPAA compliance and patient scheduling, contributing to a streamlined healthcare experience. Demonstrates exceptional customer service and medical terminology knowledge, significantly improving clinic operations and patient trust.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Akron Children’s Hospital
01.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
University Hospital Portage
02.2024 - 01.2025
Nursing Assistant/medical Assistant
Upmc Jamison
05.2015 - 02.2024
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
Education
Life Skills
Warren, OH06.2006
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
Timeline
Medical Assistant
Akron Children’s Hospital
01.2025 - Current
Medical Assistant
University Hospital Portage
02.2024 - 01.2025
Nursing Assistant/medical Assistant
Upmc Jamison
05.2015 - 02.2024
Life Skills
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