Brandon Martin
Puyallup,WA
Summary
Results-driven leader with a strong focus on staff development, operational efficiency, and high-level customer service. Proven track record in training teams and implementing process improvements that enhance productivity and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Person in Charge
Albertsons Grocery Store
Puyallup, WA
03.2022 - 06.2024
- Oversaw daily operations, ensuring compliance with safety and health regulations.
- Managed inventory levels, coordinating restocking efforts to minimize shortages.
- Trained new employees on store protocols and customer service standards.
- Led team meetings to discuss workflow improvements and operational efficiency.
- Attempt to minimize theft, by customer servicing
- Handle customer, and staff complaints
Assistant Fresh Foods Manager
Harris Teeter
Charlotte, NC
01.2020 - 02.2022
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored team members on best practices for inventory management and customer service.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Developed strategic staff scheduling to optimize workforce utilization during peak hours.
- Be able to step in, at many of the various stations
- Analyzed sales data to identify trends, inform inventory decisions, and improve product offerings.
Security/Fire Safety Director
Uniquest
Harlem, NY
04.2009 - 12.2013
- Developed and implemented fire safety protocols to enhance organizational compliance.
- Conducted regular safety drills to ensure employee preparedness and response effectiveness.
- Led training sessions on fire prevention measures and emergency evacuation procedures.
- Collaborated with local fire departments to maintain effective communication and safety standards.
- Keep building, and property secured
- observe, and manage transitional housing residents
- Mentored junior staff in safety practices, fostering a culture of continuous improvement in fire safety awareness.
- Assist and protect tourist staying on the hostel floors
Education
High School Diploma -
Emerald Ridge
South Hill, WA06-2006
Skills
- Effective leadership
- Team management
- Staff development
- Innovation skills
- High level customer service
Timeline
Person in Charge
Albertsons Grocery Store
03.2022 - 06.2024
Assistant Fresh Foods Manager
Harris Teeter
01.2020 - 02.2022
Security/Fire Safety Director
Uniquest
04.2009 - 12.2013
High School Diploma -
Emerald Ridge