Brandon Maymi
Raeford,NC
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service
The UPS Store 7705
06.2023 - Current
- Delegating task for the day to ensure productive and efficient workflow
- Phone calls to assist costumers for online use
- Printing various different sizes, papers, signs, billboards and files to match costumer needs
- Assisting costumers with mail options and opportunities
- Used hand-held scanners and physical logs to accurately track item movements
- Assembled, sealed, and loaded packages into correct trucks
Head of Operations Team
Tractor Supply
05.2022 - 06.2023
- Task orientation processes on day-to-day basis
- Costumer service
- Organization and filing appropriate documents for freight days
- Loaded package containers onto forklifts and transported into packaging areas
- Used hand-held scanners and physical logs to accurately track item movements
- Prepared pallets of boxes for easy transportation between customer and storage locations
Worked in the meat department
Harris Teeter
08.2021 - 05.2022
- Planned certain orders over the phone
- Assisted costumers with finding the right meat.
- Customer service
- Cleaned dishes and the whole department
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability
- Maintained excellent levels of food safety by frequently checking product dates and temperatures
Worked at a front desk
Winterville Insurance Internship
10.2020 - 03.2021
- Answered multi-line phone system and enthusiastically greeted callers
- Scanned and printed files
- Assisted costumers coming through the front door.
- Costumer service
Footwear Retail Sales Associates
DICK’s Sporting Goods
08.2018 - 08.2019
- Maintain and organize store displays to enhance product visibility and expedite product location activities
- Educate customers on available product options to meet and exceed customer’s experience
- Investigate and resolve customer’s complaints or issues to strengthen store reputation and grow customer retention
- Determine to help find products online or at other stores that were not currently in stock in the store
- Assist customers with returns, purchases, and rain checks with a positive costumer service attitude
- Assist customers with loading heavy merchandise onto vehicles
- Prepare numerous displays for upcoming promotions
- Finalize sails on the POS system and able to discount any item if needed manually
- Helped customers complete purchases, locate items, and join reward programs
Assistant Supervisor
H&H Lawn Care
05.2014 - 08.2018
- Extensive lawn care experience
- Outstanding knowledge of lawn care equipment operations and safety
- Highly skilled in working independently
- Good customer service and communication skills
- Perform treatment of disease weeds and insect infestations
- Answer customer queries in person and over the telephone
- Assist customers in assessing lawn equipment purchase options
- Evaluated employee performance and coached and trained to improve weak areas
- Revised work practices to improve efficiency, boost quality and meet production goals
Cashier/Dining Room Attendant
Smithfield’s Chicken ‘n Bar-B-Q
12.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs
- Worked closely with shift manager to solve problems and handle customer concerns
- Helped customers complete purchases, locate items, and join reward programs
- Welcomed customers and helped determine their needs
Education
Bachelor of Science - Business Administration And Management
UNC Pembroke
Pembroke, NC05.2024
Skills
- Customer service expert
- Typing Skills
- Legal writing
- Document Verification
- Problem-Solving
- Multitasking
Certification
- CNP - Certified Notary Public
Timeline
Customer Service
The UPS Store 7705
06.2023 - Current
Head of Operations Team
Tractor Supply
05.2022 - 06.2023
Worked in the meat department
Harris Teeter
08.2021 - 05.2022
Worked at a front desk
Winterville Insurance Internship
10.2020 - 03.2021
Footwear Retail Sales Associates
DICK’s Sporting Goods
08.2018 - 08.2019
Cashier/Dining Room Attendant
Smithfield’s Chicken ‘n Bar-B-Q
12.2017 - 12.2017
Assistant Supervisor
H&H Lawn Care
05.2014 - 08.2018
Bachelor of Science - Business Administration And Management
UNC Pembroke