Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Maymi

Raeford,NC

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service

The UPS Store 7705
06.2023 - Current
  • Delegating task for the day to ensure productive and efficient workflow
  • Phone calls to assist costumers for online use
  • Printing various different sizes, papers, signs, billboards and files to match costumer needs
  • Assisting costumers with mail options and opportunities
  • Used hand-held scanners and physical logs to accurately track item movements
  • Assembled, sealed, and loaded packages into correct trucks

Head of Operations Team

Tractor Supply
05.2022 - 06.2023
  • Task orientation processes on day-to-day basis
  • Costumer service
  • Organization and filing appropriate documents for freight days
  • Loaded package containers onto forklifts and transported into packaging areas
  • Used hand-held scanners and physical logs to accurately track item movements
  • Prepared pallets of boxes for easy transportation between customer and storage locations

Worked in the meat department

Harris Teeter
08.2021 - 05.2022
  • Planned certain orders over the phone
  • Assisted costumers with finding the right meat.
  • Customer service
  • Cleaned dishes and the whole department
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures

Worked at a front desk

Winterville Insurance Internship
10.2020 - 03.2021
  • Answered multi-line phone system and enthusiastically greeted callers
  • Scanned and printed files
  • Assisted costumers coming through the front door.
  • Costumer service

Footwear Retail Sales Associates

DICK’s Sporting Goods
08.2018 - 08.2019
  • Maintain and organize store displays to enhance product visibility and expedite product location activities
  • Educate customers on available product options to meet and exceed customer’s experience
  • Investigate and resolve customer’s complaints or issues to strengthen store reputation and grow customer retention
  • Determine to help find products online or at other stores that were not currently in stock in the store
  • Assist customers with returns, purchases, and rain checks with a positive costumer service attitude
  • Assist customers with loading heavy merchandise onto vehicles
  • Prepare numerous displays for upcoming promotions
  • Finalize sails on the POS system and able to discount any item if needed manually
  • Helped customers complete purchases, locate items, and join reward programs

Assistant Supervisor

H&H Lawn Care
05.2014 - 08.2018
  • Extensive lawn care experience
  • Outstanding knowledge of lawn care equipment operations and safety
  • Highly skilled in working independently
  • Good customer service and communication skills
  • Perform treatment of disease weeds and insect infestations
  • Answer customer queries in person and over the telephone
  • Assist customers in assessing lawn equipment purchase options
  • Evaluated employee performance and coached and trained to improve weak areas
  • Revised work practices to improve efficiency, boost quality and meet production goals

Cashier/Dining Room Attendant

Smithfield’s Chicken ‘n Bar-B-Q
12.2017 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Helped customers complete purchases, locate items, and join reward programs
  • Welcomed customers and helped determine their needs

Education

Bachelor of Science - Business Administration And Management

UNC Pembroke
Pembroke, NC
05.2024

Skills

  • Customer service expert
  • Typing Skills
  • Legal writing
  • Document Verification
  • Problem-Solving
  • Multitasking

Certification

  • CNP - Certified Notary Public

Timeline

Customer Service

The UPS Store 7705
06.2023 - Current

Head of Operations Team

Tractor Supply
05.2022 - 06.2023

Worked in the meat department

Harris Teeter
08.2021 - 05.2022

Worked at a front desk

Winterville Insurance Internship
10.2020 - 03.2021

Footwear Retail Sales Associates

DICK’s Sporting Goods
08.2018 - 08.2019

Cashier/Dining Room Attendant

Smithfield’s Chicken ‘n Bar-B-Q
12.2017 - 12.2017

Assistant Supervisor

H&H Lawn Care
05.2014 - 08.2018

Bachelor of Science - Business Administration And Management

UNC Pembroke
Brandon Maymi