Brandon McKinney
Birmingham
Summary
Experienced operations and team leader with over 3+ years managing high-volume logistics environments and leading teams of 50–100+ employees. Proven ability to drive productivity, motivate teams, and meet operational goals through strong leadership, data-driven decision-making, and process improvement. Skilled in employee development, performance management, and customer-focused operations. Proficient in Microsoft Office and operational systems.
Overview
10
10
years of professional experience
Work History
Special Operations Manager
Federal Express Corporation
Bessemer, AL
04.2021 - Current
- Led daily operations for 50–100+ employees in a fast-paced warehouse environment, ensuring productivity and efficiency goals were consistently met
- Inspired and motivated teams by setting clear expectations, coaching employees, and fostering accountability
- Analyzed operational data and performance metrics to identify trends, improve processes, and drive results
- Built strong team relationships and maintained a positive work culture while addressing employee concerns and promoting engagement
- Planned and executed shift scheduling and workforce allocation based on workload demands
- Communicated operational updates, expectations, and performance results to employees and senior leadership
- Enforced company policies and applied sound decision-making to meet business objectives
- Utilized Microsoft Excel and internal systems to track productivity and generate reports
HR Specialist
Federal Express Corporation
Bessemer, AL
02.2022 - 03.2022
- Conducted onboarding sessions and training for new employees, ensuring clear understanding of company processes
- Processed terminations, transfers, and resignations with accuracy and professionalism
- Built rapport with employees and supported a positive onboarding experience
- Maintained documentation and handled HR processes in a fast-paced environment
Manager
Planet Fitness
Bessemer, AL
03.2019 - 06.2021
- Managed day-to-day operations including staffing, hiring, training, and performance oversight
- Delivered high-level customer service, resolving issues and ensuring member satisfaction
- Led team performance by setting goals, monitoring results, and motivating employees
- Maintained operational standards and facility performance
Assistant Manager
Planet Fitness
Birmingham, AL
02.2016 - 03.2019
- Supported leadership with operations, team coordination, and customer service
- Assisted in training staff and maintaining facility operations
- Built strong communication skills serving diverse customer groups
Education
Bachelor of Arts - Communication Arts (Sports Broadcasting)
Johnson C. Smith University
Charlotte, NC05-2017
Associate of Arts - Communications
Southern Union State Community College
Wadley, AL08-2016
Skills
- Team Leadership & Employee Development
- Operations & Shift Management
- Performance Metrics & Data Analysis
- Workforce Planning & Scheduling
- Employee Relations & Coaching
- Customer Service & Issue Resolution
- Process Improvement & Productivity Optimization
- Microsoft Office
- Cross-Functional Communication
Timeline
HR Specialist
Federal Express Corporation
02.2022 - 03.2022
Special Operations Manager
Federal Express Corporation
04.2021 - Current
Manager
Planet Fitness
03.2019 - 06.2021
Assistant Manager
Planet Fitness
02.2016 - 03.2019
Bachelor of Arts - Communication Arts (Sports Broadcasting)
Johnson C. Smith University
Associate of Arts - Communications
Southern Union State Community College