BRANDON M. CRAIG SR.

Drive revenue growth for QuickBooks by converting inbound digital leads into qualified opportunities and closed deals, delivering exceptional value to small business customers and accountants, and ensuring a seamless buyer journey

• Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
• Facilitated timely and accurate customer quotes to achieve margin targets in alignment with company pricing strategies.
• Analyzed territory performance and developed sales territory business plans.
• Developed account planning strategies, sales opportunities and accounts with growth potential.
• Developed targeted marketing campaigns that resulted in increased brand awareness and customer engagement.

• Spearheaded proactive engagement with a diverse portfolio of small and large Canadian enterprises to promote the Husky Pro Fuel Card program, demonstrating exceptional communication and negotiation skills.
• Successfully resolved customer inquiries and concerns through strategic problem-solving techniques, fostering client satisfaction and loyalty.
• Provided comprehensive product training to businesses, ensuring proficient utilization and maximizing program benefits, contributing to enhanced customer retention and increased sales.
• Executed meticulous third-party verifications and conducted rigorous Quality Assurance procedures, upholding industry standards and regulatory compliance.
• Leveraged advanced proficiency in Salesforce, Outlook, and adept self-sourcing techniques to consistently generate high-quality leads, driving business growth and expansion.

• Led the initiation and closure of sales for a prominent waste management industry leader, specializing in rolloff and commercial containers, within the South Atlantic territory.
• Demonstrated unparalleled sales acumen by consistently exceeding targets and expanding the customer base, driving substantial revenue growth and market share within the designated region.
• Cultivated enduring relationships with key decision-makers, fostering trust and rapport to effectively understand client requirements and tailor bespoke solutions, resulting in heightened customer satisfaction and loyalty.

• Collaborated closely with the Senior Brand Ambassador (SBA) to effectively lead and supervise a team of Brand Ambassadors (BA) during designated Marlboro Nightlife program nights, ensuring seamless execution and optimal consumer engagement.
• Demonstrated exceptional leadership skills by guiding the BA team to interact proactively with consumers at locally designated venues such as bars, pubs, and clubs, fostering brand awareness and maximizing exposure during promotional program nights.
• Implemented innovative strategies to enhance brand visibility and engagement, resulting in significant increases in consumer interactions and brand recognition within target markets.
• Facilitated dynamic consumer interactions and leveraged persuasive communication techniques to convey the brand's unique value proposition, driving interest and loyalty among attendees.

• Proactively engaged with customers through inbound calls, effectively showcasing the offerings for adventure outdoor sports trips, resulting in increased conversion rates and revenue growth.
• Cultivated strong rapport with customers by leveraging exceptional sales techniques, thereby overcoming objections and persuading them to book their desired adventure trips.
• Coordinated seamlessly between various vendors to accurately forecast availability and coordinate scheduling for customers, ensuring a smooth planning process and exceptional customer experience.
• Demonstrated outstanding communication skills in liaising between vendors and customers, facilitating efficient coordination and timely execution of trip arrangements.

• Spearheaded revenue generation through targeted business-to-business telephone sales campaigns for diverse financial solutions products.
• Crafted and delivered tailored sales pitches, leveraging unique selling points to effectively engage prospects.
• Provided exemplary after-sales customer service to ensure client satisfaction and foster long-term relationships.