Jennifer McCartney
Hogansville,Georgia
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
33
33
years of professional experience
Work History
Sales Account Manager
Cpak Technology Solutions
02.2016 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
- Continuously updated personal skills and knowledge through participation in training programs, webinars, and self-directed learning to stay current with industry best practices.
- Organized, managed and participated in trade shows and industry events to increase brand visibility and expand professional networks.
Assistant Director of Admissions
LaGrange College
07.1992 - 10.2000
- Organized successful open house events that showcased campus facilities and programs, attracting a larger pool of potential applicants.
- Established partnerships with local high schools and community colleges to promote transfer opportunities, increasing incoming transfer student numbers.
- Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
- Increased enrollment rates by implementing strategic marketing campaigns and targeted recruitment initiatives.
- Explained admissions processes, educational programs, financial assistance, and student services to potential students.
- Coordinated and participated in campus recruitment events, orientation programs and open houses.
- Coordinated annual scholarship competitions that attracted highly qualified applicants while also providing financial assistance to deserving students.
- Evaluated applications using a holistic review process that considered both academic achievements and personal qualities of each applicant, ensuring a diverse incoming class each year.
Education
Bachelor of Arts - Psychology/Social Work
LaGrange College
La Grange, GA06.1991
Skills
- Vendor Relations
- Client Account Management
- Revenue Generation
- Strategic Territory Management
- Product Knowledge Training
- Strategic Marketing
- Networking Skills
- Event Management
- Sales Meetings and Orientations
- Sales funnel optimization
- Trade Show Coordination
- Goal-oriented mindset
Timeline
Sales Account Manager
Cpak Technology Solutions
02.2016 - Current
Assistant Director of Admissions
LaGrange College
07.1992 - 10.2000
Bachelor of Arts - Psychology/Social Work
LaGrange College
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