Summary
Overview
Work History
Education
Skills
Career Highlight
Timeline
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Tralynn Tolbert

Denver,CO

Summary

Results-oriented sales worker engages with customers to help establish rapport. Committed to delivering exceptional customer service and exceeding sales goals. Experience in representing the industry's leading artisans for interior finishes. Through five years of involvement in impacting positive organizational outcomes through strategic planning, relationship building and a natural energetic sales ability. Proven track record of increasing revenue and clientele base within the high-end residential and commercial design space. Having a keen interest and appreciation for luxury products and interior design has allowed for proactive cross-selling opportunities and lasting relationships within the interior design community.

Overview

7
7
years of professional experience

Work History

Account Manager, Inside Sales

TOWN Showroom
10.2019 - Current
  • Realized $4.3 million dollars in revenue for the Rocky Mountain region on 200+ key accounts during first year
  • Consistently hit monthly and quarterly goals through outreach by phone, Instagram, email, virtual line showings, and client visits
  • Championing over 50 luxury brands with in-depth knowledge while simultaneously managing and ensuring satisfaction of over 200 client accounts from initial interest to close.
  • Maintained detailed account records and contact logs
  • Developed and implemented pro-active sales initiative for Denver and Scottsdale sales teams
  • Maximized sales of all luxury brands and product categories including textiles, furniture, and lighting
  • Facilitated the preparation of client proposals and presentations
  • Expanded product knowledge of vendor offerings through nationwide visits of showrooms and manufacturing sites
  • Fostered strong relationships with clients, showrooms, and vendors from project initiation to completion
  • Facilitated customer education through product presentations.
  • Reviewed and analyzed daily/weekly reports to pinpoint sales opportunities for new and existing prospects
  • Assisted senior and principal designers on all aspects of design projects including sourcing fabrics, finishes, products, and materials

Social Media & Digital Marketing

Bootaybag
11.2018 - 08.2019
  • Analyzed customer and market data to develop insights and inform campaigns
  • Collaborated with CEO on designs for new collections and coordinated events for these launches
  • Compiled and uploaded content, then tracked its performance across different social media channels
  • Researched, wrote, and produced outsourcing content production
  • Promoted to market research analyst within first 90 days of internship

Store Manager

Brandy Melville
08.2017 - 06.2019
  • Managed team of 10 while inspiring us to drive sales metrics
  • Supervised inventory management, including ordering items, keeping stock and analyzing usage trends to avoid overstock
  • Implemented staff training program executing around 2 new onboardings per month
  • Interfaced with 1008 customers on average per shift, helping them make selections while upselling.

Education

Bachelor of Arts - Communication Studies

University of Colorado Denver
Denver, CO
05.2019

Skills

  • Effective Time Management
  • Teamwork
  • Communication Skills
  • Customer Service
  • Creative Problem Solving
  • Ability to Multitask
  • Strategic Planning
  • Self-management
  • Attention to Detail
  • Peer training
  • Vendor Relations
  • Converting leads
  • Attention to Detail
  • Peer training
  • Vendor Relations
  • Converting leads

Career Highlight

  • Generated a 40% increase in sales with a Rocky Mountain Region top interior design firm.
  • Awarded top performer for increased sales of luxury leather goods in 2022.

Timeline

Account Manager, Inside Sales

TOWN Showroom
10.2019 - Current

Social Media & Digital Marketing

Bootaybag
11.2018 - 08.2019

Store Manager

Brandy Melville
08.2017 - 06.2019

Bachelor of Arts - Communication Studies

University of Colorado Denver

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Tralynn Tolbert