Brandon Mekalet
Ocala,FL
Summary
Extensive experience in client relations and account management, with a focus on fostering long-term loyalty and guiding clients through intricate decision-making processes. Background in luxury automotive sales and advisory roles, achieving significant retention improvements through consultative selling and strategic communication. Military background contributes to a disciplined approach, excelling in dynamic, client-centric settings. Known for delivering exceptional service and creating valuable client interactions.
Overview
10
10
years of professional experience
Work History
Client Advisor
Tom Bush MINI
Jacksonville, FL
04.2024 - Current
- Built strong client relationships through proactive outreach and personalized support, driving repeat business and a 65% increase in client retention.
- Utilized CRM systems to manage leads, strengthen communication, and streamline follow-up, improving conversion rates by 48%.
- Guided customers through the full sales process by identifying needs, demonstrating features, and explaining financing, contributing to a 52% increase in sales.
Client Advisor
Germain BMW
Naples, FL
11.2023 - 04.2024
- I oversaw a high-end client portfolio and drove a 35% increase in sales by providing tailored guidance, detailed product expertise, and luxury-level customer experience.
- Applied VinSolutions CRM to organize leads, monitor client activity, and optimize the sales pipeline, resulting in a 38% boost in conversion efficiency.
- Protected strong profit margins by structuring deals that met business objectives, offering comprehensive post-sale support, and upholding the brand's premium standards.
Sales & Leasing Consultant
Scanlon Acura
Fort Myers, FL
02.2023 - 11.2023
- I expanded and nurtured a broad client base by offering attentive support and consistent follow-up, contributing to a 45% rise in customer retention.
- Led customers through each stage of the buying process by understanding their needs, showcasing key features, and clarifying financing, driving a 48% increase in sales.
- Leveraged ELead CRM to organize leads and maintain detailed customer records, boosting conversion rates by 58% through timely and personalized outreach.
Logistics Account Manager
Scotlynn USA
Fort Myers, FL
07.2021 - 02.2023
- Grew the client base by 15% through targeted outreach, including cold calls, virtual meetings, and consistent relationship development, while negotiating and quoting lanes to secure new business.
- Managed a broad portfolio of accounts by coordinating nationwide shipments, ensuring accurate and on-time deliveries, and using the McLeod CRM to maintain visibility and strengthen customer communication, contributing to a 9% increase in sales targets.
- Analyzed market trends to refine pricing and lane strategies, optimize shipping performance, and drive continued growth, consistently exceeding sales goals with a 7% margin and 15% increase per shipment.
AD3/Petty Officer Third Class
United States Navy
Lemoore, CA
09.2015 - 09.2019
- Diagnosed, inspected, adjusted, tested, repaired, and overhauled F414 aircraft engines, ensuring flight readiness and addressing discrepancies as needed, enhancing operational efficiency by 5%.
- Conducted routine and special maintenance inspections, ensuring aircraft were flight-ready and addressing discrepancies, contributing to safe and efficient flight operations.
- Supervised shift operations, increasing operational efficiency by 5% through timely task completion, efficient team performance, and proper handling of aircraft on the ground.
Education
Bachelor of Arts - Business Administration
Arizona State University
Scottsdale, AZ01.2026
Associate of Arts - Business Administration
St. Johns River State College
Jacksonville, FL01.2020
Skills
- Relationship building and client retention
- Solutions-based selling approaches
- Territory management strategies
- Expertise in CRM systems
- Prospecting and strategic outreach
- Collaboration across functions
- Technological literacy and digital skills
- Proficiency in Microsoft 365 applications
- Closing and negotiation techniques
- Decision making based on data analysis
- Effective presentation and communication abilities
- Technical operations expertise
- Logistics management
Accomplishments
Employee of the Month/Year (Consecutive Recognition) Tom Bush MINI
• Consistently acknowledged for top-tier performance and customer satisfaction with 32% vehicle margin profit and 18% vehicle based product sales.
Plane Captain of the Year Strike Fighter Squadron 136 (VFA-136)
• Recognized for outstanding performance, technical expertise, and leadership, consistently exceeding squadron standards to earn the Plane Captain of the Year award.
Timeline
Client Advisor
Tom Bush MINI
04.2024 - Current
Client Advisor
Germain BMW
11.2023 - 04.2024
Sales & Leasing Consultant
Scanlon Acura
02.2023 - 11.2023
Logistics Account Manager
Scotlynn USA
07.2021 - 02.2023
AD3/Petty Officer Third Class
United States Navy
09.2015 - 09.2019
Bachelor of Arts - Business Administration
Arizona State University
Associate of Arts - Business Administration
St. Johns River State College