Henry Lamb
Jacksonville
Overview
5
5
years of professional experience
Work History
File Room Clerk
Tom Bush BMW
04.2019 - 02.2023
- Monitored and updated filing systems to meet company standards
- Maintained filing system and organized customer documents for easy retrieval of information
- Processed documents and materials to disseminate information to appropriate parties
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Managed sensitive or confidential files with attention to data security and storage policies
Call Center Agent
Aucera
10.2023 - 01.2024
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Promptly responded to inquiries and requests from prospective customers.
Education
High School Diploma -
Greenwood School
9920 Regency Square Blvd, Jacksonville, FL 3222505.2018
Skills
- Computer literacy
- Documentation review
- Organization
- Record Keeping
- Customer service
- Microsoft word
- Inbound call reception
- Data entry
Timeline
Call Center Agent
Aucera
10.2023 - 01.2024
File Room Clerk
Tom Bush BMW
04.2019 - 02.2023
High School Diploma -
Greenwood School